Minestar Application Specialist

Caterpillar Caterpillar · Industrial · Alberta, Calgary, AB +1

This role focuses on implementing and optimizing Caterpillar's MineStar Command system for mining operations, providing field support, troubleshooting issues, and collaborating with engineering teams for product improvements. It involves ensuring system performance, training customers, and managing machine integration.

What you'd actually do

  1. Implementing MineStar® Command and maximize system performance.
  2. Become a trusted advisor for the customer through close collaboration internally and externally.
  3. Support and advise MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimizing downtime.
  4. Measure, benchmark and report on MineStar® Command System performance, and suggest opportunities for improvements.
  5. Developing training and process material.

Skills

Required

  • Knowledge of mining technology products and various application methods
  • Ability to develop and provide solutions to significant technical challenges
  • Experience in providing post-sales support and maintaining hardware products
  • Ability to recognize, anticipate, and resolve organizational, operational, or process problems effectively
  • Excellent interpersonal skills and the ability to work autonomously as well as part of a complex team
  • Analytical skills that can be used to troubleshoot electronic systems to understand root cause

Nice to have

  • A degree in Electrical, Mechanical or Mining Engineering
  • Knowledge of mining technology products and product applications, including Fleet Management systems
  • Experience at a mine-site in a camp environment on a roster

What the JD emphasized

  • mining technology products