Minestar™ Application Specialist

Caterpillar · Industrial · Redcliff, Western Australia

This role focuses on supporting and optimizing the performance of Caterpillar's MineStar™ Command system, which enables autonomous operation in mining environments. The specialist will act as a trusted advisor to customers, providing technical support, implementing the system, and measuring its performance. The role involves extensive training on system operation and application, with a focus on minimizing downtime and improving efficiency.

What you'd actually do

  1. Implementing MineStar® Command and maximise system performance.
  2. Through close collaboration internally and externally, you will become a trusted advisor for the customer.
  3. Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers and Pit Technicians in all aspects of Minestar® system performance, including minimising downtime.
  4. Providing technical support to MineStar® Command System on-board maintenance Supervisors and Technicians.
  5. Supporting hardware and software installation and configuration through establishing Quality Assurance and Quality Control processes.

Skills

Required

  • technical exposure
  • analytical and problem-solving skills
  • customer relationship management
  • Data analytical
  • Problem solver
  • Manual Driver's license

Nice to have

  • University degree in Engineering, IT, mining or similar working background
  • Knowledge of mining technology products and product applications, including Fleet Management systems.

What the JD emphasized

  • robust training program
  • training program