Career Area:
Product Support
Job Description:
**Your Work Shapes the World at Caterpillar Inc. **
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Join Us as a MineStar Application Specialist – Be at the Forefront of Autonomy
Are you passionate about solving complex problems and delivering real-world solutions? Do you want a schedule that gives you the freedom to explore life outside of work?
If you answered yes, then this is your opportunity to join our team that’s transforming the future of mining.
As a MineStar Application Specialist, you’ll be stationed at Imperial Oil’s Kearl oil sands mine in Alberta, working directly with our customers to support and maintain a fleet of Caterpillar autonomous haul trucks. The Kearl mine is a large-scale operation where traditional haul trucks have been successfully converted to autonomous mode. With over 81 fully autonomous trucks, it stands as one of the largest autonomous mining fleets in the world, showcasing cutting-edge technology and innovation in the field.
This is more than a job—it’s a chance to influence change, drive innovation, and see the results of your work in real time.
What Makes This Role Unique?
- 14x14 Day and Night Shift Roster: Work hard for 14 days, then enjoy 14 days off. Travel, relax, recharge—your time is truly yours.
- On-Site Impact: Be the go-to expert on-site, ensuring systems run smoothly and efficiently.
- Innovation in Action: Collaborate with Caterpillar’s engineering teams to identify and implement product improvements.
- Hands-On Problem Solving: Troubleshoot, analyze, and optimize cutting-edge autonomous systems.
- Unique global exposure: MineStar® Command spans three continents, offering international site visits and cross-border collaboration that enhance training and operational experience.
What you will do:
- Implementing MineStar® Command and optimizing system performance.
- Building trusted relationships with customers through close internal and external collaboration.
- Supporting and advising MineStar® Command Office Supervisors, Builders, Controllers, and Pit Technicians on all aspects of system performance, with a focus on minimizing downtime.
- Providing technical support to Supervisors and Technicians responsible for on-board maintenance of the MineStar® Command System.
- Assisting with hardware and software installation and configuration, including the development of Quality Assurance and Quality Control processes.
- Measuring, benchmarking, and reporting on system performance, while identifying opportunities for improvement.
- Creating training materials and process documentation to support ongoing learning and operational excellence.\
- **Executing continuous improvement projects **to optimize production and efficiency
What skills you will have:
Technical knowledge in mining technology, mechanical/electrical systems, and machine control systems.
**Field Support Experience **in post-sales hardware maintenance and troubleshooting, with a strong focus on product support. Skilled in working with dealers to resolve technical issues and ensure effective maintenance.
Problem-Solving Mindset to identify root causes and drive solutions.
Communication & Collaboration Skills to work effectively with cross-functional teams and customers.
**Analytical Skills: **Proven experience in building and maintaining dashboards using tools like **Power BI **to enhance visibility and support data-driven decision-making.
Additional Information:
This position is based at the Kearl Oil Sands Project site north of Fort McMurray.
Most MineStar Application Specialists follow a 14x14 day/night shift rotation. The selected candidate will fly to the site at the beginning of their shift and stay in customer-provided accommodations for the duration. Upon completing the shift, they will return to Calgary or Edmonton for their scheduled days off.
Domestic relocation assistance is available.
Sponsorship is not available.
What you will get:
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.
Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:
- Competitive Base Salary
- Annual incentive bonus plan*
- Medical, dental, and vision coverage
- Paid time off plan (Vacation, Holiday, Volunteer, Etc.)
- Defined Contribution Pension Plan
- Employee Share Purchase Plan
- Short and long-term disability coverage
- Life Insurance
- Employee Assistance Programs
Summary Pay Range:
89,790 -112,240
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Additional Information:
We are hiring to fill a new position.
This position requires working onsite five days a week.
Relocation is available for this position.
- Visa Sponsorship is not available for this position.
Posting Dates:
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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