Mining Technology Implementation Specialist

Caterpillar Caterpillar · Industrial · Santiago, Region Metropolitana de Santiago

This role involves implementing and configuring Caterpillar's MineStar technology products, including Command for Hauling (autonomy), Fleet, Terrain, Health, and Reporting systems. The specialist will define site infrastructure, set up servers, install and configure software, perform upgrades, and support the deployment of onboard hardware and software. The position requires on-site visits, driving customer adoption, providing product feedback, and identifying job/application profiles. A Bachelor's degree in IT or Engineering, pre-advanced English, and experience in the mining industry are required. Previous Fleet Management System knowledge and programming language/hardware/software knowledge are preferred.

What you'd actually do

  1. Define mining site infrastructure, set up servers, install and configure MineStar products, and perform system upgrades with each new release.
  2. For this role, the primary focus will be to support the deployment and commissioning of the onboard hardware and software.
  3. Embark on-site visits to mining locations, ensuring seamless implementation and upgrades.
  4. Drive customer recognition of the incredible value of our product features, improved processes, and change management.
  5. Enhance your product-positioning knowledge for Caterpillar and provide invaluable feedback on product features and benefits.

Skills

Required

  • Experience in engineering, mining technology, IT or previous knowledge in Caterpillar MineStar or other Fleet Management System Technologies (Onboard)
  • Ability to develop and provide solutions to significant technical challenges.
  • Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Bachelor’s degree, preferably in IT or Engineering
  • Pre-Advanced English
  • Experience in Mining Industry

Nice to have

  • Previous Fleet Management System knowledge.
  • Knowledgeable of the relevant programming languages; computing hardware, software, infrastructure elements, and current development processes and tools.
  • Knowledge of mining Technology.