Mortgage Loan Officer (detroit, Mi)

Redfin Redfin · Seattle · Detroit, MI

This role is for a Mortgage Loan Officer at Rocket Mortgage, focusing on guiding clients through the mortgage process, promoting company advantages, and achieving sales goals. It emphasizes sales aptitude, communication, empathy, and adaptability, with ongoing training provided.

What you'd actually do

  1. Promote the significant advantages of working with Rocket Mortgage.
  2. Build rapport with clients to ensure we are identifying the solution that meets their needs.
  3. Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
  4. Advise on the home buying or refinance process, providing exceptional client service along the way.
  5. Respond to potential inquiries from company-generated prospects.

Skills

Required

  • Sales Aptitude
  • Dedication To Learning
  • Communication Skills
  • Empathy
  • Adaptability

What the JD emphasized

  • sales goals
  • adaptability