Mortgage Loan Officer (lake Forest, California)

Redfin Redfin · Seattle · Lake Forest, CA

This role is for a Mortgage Loan Officer at Rocket Mortgage, focusing on guiding clients through the mortgage process for purchasing or refinancing homes. It emphasizes sales aptitude, communication, and client service, with ongoing training provided. The role is part of a mature fintech company.

What you'd actually do

  1. Promote the significant advantages of working with Rocket Mortgage.
  2. Build rapport with clients to ensure we are identifying the solution that meets their needs.
  3. Guide clients in obtaining mortgages by answering their questions, collecting necessary documents and verifying information.
  4. Advise on the home buying or refinance process, providing exceptional client service along the way.
  5. Respond to potential inquiries from company-generated prospects.

Skills

Required

  • Sales Aptitude
  • Communication Skills
  • Empathy
  • Adaptability

Nice to have

  • Sales experience is not required
  • Dedication To Learning

What the JD emphasized

  • sales goals
  • Adaptability