At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
MSL Manager, Türkiye
Reports to: Affiliate Medical Director
Role Overview
The Medical Science Liaison Manager is responsible for effective and compliant implementation of the MSL program within assigned therapeutic areas, with direct supervisory responsibility for a team of field-based Medical Science Liaisons. The role encompasses managing team performance and development, overseeing the quality and effectiveness of field operations, and implementing strategic plans to optimize team impact. The MSL Manager also establishes and maintains effective partnerships with field medical and internal colleagues to leverage the team's expertise in support of strategic objectives.
Key Responsibilities
- Supervise direct reports including administration of performance management and individual development plans. Develop and strengthen skills through frequent coaching interactions and field visits.
- Oversee the development and implementation of required training for new and experienced MSL personnel, covering scientific content, customer engagement skills, and functional expertise.
- Recruit and staff field-based positions as appropriate; manage and optimize personnel resources.
- Deploy necessary tools, processes, and resources to enable successful field activities. Oversee geography management and the team's effectiveness in developing relationships with Scientific Experts.
- Identify meaningful metrics to measure performance. Create and review activity reports/dashboards, assess Voice of the Customer findings, and identify opportunities to improve.
- Oversee compliance with applicable laws and Lilly policies by monitoring training, conducting periodic documentation reviews, and providing feedback from field observation.
- Create and execute strategic plans to improve team performance and leverage expertise with Scientific Experts and internal partners.
- Organize team meetings to share best practices, recognize contributions, enhance skills, and discuss organizational developments.
- Participate as an active member of relevant Area Brand Teams (ABTs) and partner with cross-functional teams.
- Oversee collection and communication of scientific intelligence and clinical insights to inform internal decision-making.
- Partner with medical leadership to align medical strategies and priorities as part of the business planning process. Monitor and manage team budget.
Job Requirements
Required:
- Health science related degree (PharmD, MD, PhD, or equivalent)
- 5+ years experience in pharmaceutical industry, preferably as MSL and/or office-based medical manager
- Leadership/people management experience
- Medical information/communication experience or relevant therapeutic area expertise
- Strong people management and coaching skills
- Strategic and critical thinking skills
- Strong verbal and written communication skills
- Excellent command of English
- Ability to travel domestically (role involves field visits)
- Military service completed for male candidates
Preferred:
- Familiarity/experience with regulated environments
- Experience in coaching and developing scientific/technical personnel
- Experience in field-based environments
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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