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Job Role and Responsibility: Xilinx, Inc., a subsidiary of AMD, Inc., is hiring MTS Network Engineer to: Monitor network infrastructure and performing troubleshooting as issues arise. Responsible for Aruba Clearpass Network Access Control troubleshooting, policies and enforcement. Responsible for Aruba Mobility and Controller operational issues. Assist with updating and preparing standard operating procedures, strong network topology (visio) documentation, and other documentation. Handle customer trouble tickets and service requests within SLA. Drive the resolution of customer issues by applying technical expertise, product knowledge, communication, and problem-solving skills. Prioritize issues of varying severity and effectively manage the resolution or escalation of all issues within accepted service levels. Responsible for rack-mounting and de-installing network equipment and associated cabling. Carry out Configuration, Support and Problem Resolution for WLAN/LAN/WAN network equipment. (Aruba wireless, Clearpass NAC, Cisco Routers/Switches and other equipment as defined). Monitor of WLAN/LAN/WAN environment. Proactively respond to alerting on issues. Perform Traffic analysis, BW analysis, and monitoring. Apply expertise in the use of IT-related technology, processes, and best practices in support of IT solutions. Prioritize and drive quality and continuous improvement throughout the project lifecycle (PLC) in delivering LAN, WAN, WLAN and Telephony services in a large enterprise with global scope, i.e. install, configure, maintain, support and optimization of such systems. Proactively build functional/technical knowledge by taking on increasingly complex challenges resulting in the ability to quickly analyze, troubleshoot, and resolve complex and advanced networking problems and coordinate with vendors and service providers for fault isolation. Adapt new technologies and methods in project work and operations in the networking space that drives technical innovation for efficiency of IT solutions and optimization of IT operations. Ensure rigorous quality control by meeting well-defined shared objectives and KPIs, which includes taking ownership of escalated issues from 1st and 2nd line of support, handling of trouble tickets and mentoring junior members of the global team in problem resolution.
Multiple openings. Qualified applicants click “APPLY NOW” button to apply online.
Travel required: 15% domestic and international travel required.
Qualifications: Degree required
Master’s degree or foreign equivalent in Computer Engineering, Electrical Engineering, or related field.
Qualifications: Amount and type of experience required: Three (3) years of experience in the job offered or in a network engineer or related engineering role.
Alternate combination of education and experience: Alternatively, employer will accept a Bachelor’s degree or foreign equivalent in Computer Engineering, Electrical Engineering, or related field and five (5) years of progressive, post-baccalaureate experience in the job offered or in a network engineer or related engineering role.
Specific skills required: The following skills are required:
Position requires three (3) years of experience in the following:
- Configuring and ensuring protection for internal and external networks;
- Implementing network security protocols;
- Configuring and maintaining an array of networking equipment including switches, routers, and wireless LAN controllers;
- Troubleshooting network issues related to WAN, LAN, and WLAN;
- Migrating Data Center networks;
- Configuring authentication network authentication protocols; and
- DNS / DDI architecture.
Preferred Skills: N/A
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AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
AMD may use Artificial Intelligence to help screen, assess or select applicants for this position. AMD’s “Responsible AI Policy” is available here.
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This posting is for an existing vacancy.