Netsuite Principal Business Analyst

Oracle Oracle · Enterprise · United States

This role is for a Principal Business Analyst at Oracle NetSuite, focusing on the Quote to Cash process transformation. The analyst will gather requirements, test, manage stakeholder relationships, and act as a liaison between stakeholders and developers. A key responsibility is to creatively use AI or rule-based automation to improve productivity and growth. While exposure to AI tools is advantageous, the core of the role is business analysis and process improvement within an enterprise software context.

What you'd actually do

  1. Gathering requirements, testing, communicating to management the progress on projects, initiatives.
  2. Managing relationships with our stakeholders, and act as a liaison between stakeholders & developers on the engineering team
  3. Evaluating business processes, as well as anticipating, and capitalizing on improvement opportunities.
  4. Creatively use AI or rule-based automation to raise productivity, contribute to cost savings and top live revenue growth
  5. Performing requirements gathering for projects, enhancements and issues

Skills

Required

  • 8 years’ experience in business analysis or a related field
  • Experience of working on Quote to Cash process improvements and transformation initiatives
  • Excellent problem-solving and analytical skills
  • Effective communication and leadership skills
  • Able to facilitate working meetings, ask good questions, listen to the answers
  • Strong organizational skills: task prioritization, effective time management, meeting facilitation, stakeholder analysis, and risk identification and mitigation
  • Ability to proactively contribute to multiple projects simultaneously
  • Ability work with globally distributed teams
  • Bachelor’s degree in Business, Finance, IT, or any related field

Nice to have

  • CRM and/or ERP implementation specifically Quote to Cash transformation
  • Solid understanding of SaaS buyer journey and customer lifecycle
  • Exposure to AI tools and technologies
  • Experience implementing NetSuite ERP, CRM or any other IT solution
  • Familiarity with Agile and workings of a product-oriented model
  • Passion for and ability to understand customer needs

What the JD emphasized

  • highly driven Senior Business Analyst
  • Quote to Cash processes
  • gathering requirements
  • testing
  • communicating to management
  • managing relationships
  • stakeholders
  • liaison between stakeholders & developers
  • analytical way of thinking
  • CRM and/or ERP implementation
  • Quote to Cash transformation
  • SaaS buyer journey
  • customer lifecycle
  • AI tools and technologies
  • Evaluating business processes
  • anticipating
  • capitalizing on improvement opportunities
  • Creatively use AI or rule-based automation
  • raise productivity
  • contribute to cost savings
  • top live revenue growth
  • Ensuring project team meets timelines
  • intended scope
  • Performing requirements gathering
  • projects, enhancements and issues
  • Conducting meetings, presentations
  • ongoing reviews of projects updates
  • Communicating shared understanding of the problem
  • possible solutions
  • Conducting basic testing
  • user stories
  • acceptance criteria
  • collaborate with the Quality Assurance team
  • A minimum of 8 years’ experience in business analysis
  • working on Quote to Cash process improvements
  • transformation initiatives
  • implementing NetSuite ERP, CRM or any other IT solution
  • Excellent problem-solving and analytical skills
  • Familiarity with Agile
  • workings of a product-oriented model
  • Effective communication and leadership skills
  • Able to facilitate working meetings
  • ask good questions
  • listen to the answers
  • Strong organizational skills
  • task prioritization
  • effective time management
  • meeting facilitation
  • stakeholder analysis
  • risk identification and mitigation
  • Ability to proactively contribute to multiple projects simultaneously
  • Ability work with globally distributed teams
  • Serve as liaison between the IT team
  • Opportunity to Order & Order to Cash POD’s
  • deliver quality products
  • Act as a team leader
  • design and implementation of NetSuite solutions
  • aligned with our business/corporate strategies and goals
  • use professional concepts and company objectives
  • resolve complex issues in creative and effective ways
  • developing new business strategies and models
  • communicating to management
  • enhance the business efficiency
  • reporting the performance of the team and the business
  • software project implementation team
  • provides technical expertise
  • identifying, evaluating and developing systems and procedures
  • cost effective
  • meet user needs
  • Configures system settings and options
  • plans and executes unit, integration and acceptance testing
  • creates specifications for systems
  • meet business specifications
  • Designs details of automated systems
  • May provide consultation to users
  • automated systems
  • May lead cross-functional linked teams
  • address business or systems issues