Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click “Apply to Job” online on this web page.
Responsibilities
Work to resolve and diagnose computer server issues at scale. Escalate issues and work with remote engineering teams. Work within rack lifecycle processes with a focus on helping build out and support cloud scale compute and storage environments. Work within Meta's ticketing system. Serve as first point of contact for break fix technicians. Maintain responsibility for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center. Understand and debug hardware and Linux OS related issues. Identify and help create documentation for the global data center knowledge base. Assist with process improvements and best practices in data center operations. Participate in on-call rotation (once a month on call for a week after hours, first point of contact).
Qualifications
Requires a Master's degree (or foreign degree equivalent) in Computer Science, Engineering, Telecommunications, Cyber Forensics, Security or a related field and 2 years of experience in the job offered or infrastructure-related occupation Requires 2 years of experience in the following: Designing, deploying, and operating large scale networks Configuring and troubleshooting routing and switching protocols (BGP, IS-IS, OSPF, MPLS, RSVP-TE, VRRP, HSRP) Configuring and troubleshooting Multi-protocol BGP (MP-BGP) Network protocols (TCP/UDP, DHCP, DNS) Experience working in a multi-vendor environment with hands-on experience with networking hardware Physical infrastructure design including structured cabling and fiber-optic cabling Oversee multiple projects simultaneously and delivering against deadlines Solving problems in a global team environment IPv4 and IPv6