Noc Hc / Senior Operations Management Center Engineer - Mi

Oracle Oracle · Enterprise · MI

This role focuses on managing and optimizing data center operations, including performance monitoring, issue resolution through automation, strategic planning for expansions and upgrades, and ensuring alignment with business objectives and security goals. It involves leadership, mentorship, and cross-functional collaboration.

What you'd actually do

  1. Manages operations of multiple data center sites, driving the strategic direction for performance and health analysis, mentoring teams, and ensuring alignment with business objectives and security goals.
  2. Directs capacity evaluations, resolving complex technical issues, implementing advanced automation in issue triage, and establishing best practices and a continually evolving knowledge base.
  3. Sets strategy for incident management, root cause analysis, and continuous improvement while collaborating across functions.
  4. Oversees regional expansion projects, acts as a key liaison with project and engineering teams, and leads strategic planning for installations, repairs, inventory, logistics, and large-scale infrastructure upgrades, providing executive-level recommendations and mentorship throughout.
  5. Drives the strategic direction of performance analysis for health and performance of the data centers, mentoring team members, and aligns findings with business line objectives.

Skills

Required

  • Data center operations management
  • Performance monitoring and analysis
  • Technical issue resolution
  • Automation implementation
  • Incident management
  • Root cause analysis
  • Strategic planning
  • Infrastructure upgrades
  • Leadership and mentorship
  • Cross-functional collaboration

Nice to have

  • Capacity planning
  • Security goals alignment
  • Business continuity planning
  • Project management
  • Inventory management
  • Logistics management
  • Executive-level reporting