Noc Hc / Senior Operations Management Center Engineer - Mi

Oracle Oracle · Enterprise · MI

This role manages the operations of multiple data center sites, focusing on performance, health, automation, and strategic planning for infrastructure upgrades and expansion. It involves mentoring teams, resolving complex technical issues, and implementing best practices for incident management and continuous improvement.

What you'd actually do

  1. Manages operations of multiple data center sites, driving the strategic direction for performance and health analysis, mentoring teams, and ensuring alignment with business objectives and security goals.
  2. Directs capacity evaluations, resolving complex technical issues, implementing advanced automation in issue triage, and establishing best practices and a continually evolving knowledge base.
  3. Sets strategy for incident management, root cause analysis, and continuous improvement while collaborating across functions.
  4. Oversees regional expansion projects, acts as a key liaison with project and engineering teams, and leads strategic planning for installations, repairs, inventory, logistics, and large-scale infrastructure upgrades, providing executive-level recommendations and mentorship throughout.
  5. Drives the strategic direction of performance analysis for health and performance of the data centers, mentoring team members, and aligns findings with business line objectives.

Skills

Required

  • Data center operations management
  • Performance monitoring and analysis
  • Technical issue resolution
  • Automation implementation
  • Incident management
  • Root cause analysis
  • Strategic planning
  • Infrastructure upgrades
  • Team mentoring
  • Cross-functional collaboration

Nice to have

  • Knowledge of physical, power, and cooling capacity
  • Experience with data center knowledge bases
  • Business continuity planning
  • Project management
  • Executive-level reporting