Npi Operations Program Manager

Apple Apple · Big Tech · Chengdu · Operations and Supply Chain

This role is for an Operations Program Manager at Apple, focusing on the operational aspects of new product introductions (NPI) for consumer electronics. The role involves leading matrix teams, engaging with manufacturing partners, influencing product design from an operations perspective, and ensuring successful product launches by meeting goals for time to market, cost, quality, availability, and order cycle time. While knowledge of data analysis and machine learning is a plus, it is not the core craft of the role.

What you'd actually do

  1. Lead the operational side of development builds during new product introductions for any assigned products.
  2. Lead Apple team's new product introduction efforts during ramp within the Operations sphere. Specific goals include team leadership in driving issue resolution, supply chain design, schedule, cost, quality, availability and order cycle time goals.
  3. Engage with OEM manufacturing partners to develop, ramp, and introduce products. Develop rapport with partners and detailed knowledge of "how the factory works," its capabilities and limitations.
  4. Lead matrix team members from across all functions in Asia within Operations to develop new product plans. Typical functions include WW Planning, Global Supply Managers, Technical Program Manager, Quality, Supplier Quality Engineer, Test Engineer, Design For Manufacturing.
  5. Represent operations with the product design teams. Use production expertise to influence and negotiate for DFX, supply chain, testability, product features.

Skills

Required

  • 5 years ops experience
  • high tech or computer-related industry experience
  • Current knowledge of extraordinary supply chain management practices
  • Experience with consumer electronic manufacturing technologies in the areas of design, process, commodity cost, factory cost, supply and quality management

Nice to have

  • MBA or MS
  • Track record achieving significant results on sophisticated projects in an often ambiguous and always constantly evolving environment
  • Demonstrated leadership in driving solutions to challenges
  • Incredible drive, motivation, and energy to completing any challenge given
  • Strong analytical capabilities coupled with good business savvy
  • Knowledge of massive data analysis, machine learning
  • Exceptional communication skills (in both Mandarine Chinese & English) - verbal, written and executive presentations
  • Exceptional ability to establish relationships and exert effective influence in a matrix organization
  • Ability to think strategically, while driving tactical program execution
  • Attention to detail without becoming lost in the details
  • Operate in an ambiguous environment, taking charge in the absence of leadership
  • Experienced in operations or technical program management roles