Overview
Are you energized by building the systems and AI-powered workflows that make program management teams dramatically more effective? We are seeking an experienced NPI Program Manager to join the **New Product Introduction (NPI) team **in a role focused on increasing the productivity, scale, and depth of our NPI Program Managers through data systems, automation, and applied AI.
In this Redmond-based role, you will lead the design and deployment of tools, structured data sources, and agentic AI solutions that help PMs run multiple Hardware programs in parallel with stronger risk foresight and pattern recognition. This is not a traditional NPI execution role — your "program" is the leverage and effectiveness of the broader PM function. You will operate at the intersection of program management, data systems, and applied AI, owning solutions end-to-end in a collaborative, fast-paced environment.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Cross-Functional Leadership: Lead engagements with engineering, data, and leadership stakeholders; drive end-to-end delivery of products and workflows from problem framing through adoption and measurable impact.
- Scale & Adoption: Establish reusable platforms, dashboards, and automations that scale across the product portfolio; influence PM operating norms and drive change management to ensure adoption.
- Data Foundation: Own the data model and information architecture that consolidates fragmented NPI inputs (Program POR, supplier/manufacturing data, engineering trackers, meeting notes) into clean, queryable sources of truth.
- Risk Foresight & Pattern Recognition: Deliver portfolio-level tooling that surfaces risks earlier and highlights cross-program patterns, enabling leadership to make mitigation decisions that balance business and operational objectives.
- Applied AI & Automation: Architect and ship LLM-based and agentic workflows for status synthesis, risk surfacing, action tracking, and cross-program reporting; set the technical patterns and guardrails others build on.
- Continuous Improvement: Contribute to the identification of opportunities for process improvements in new product introduction. Help execute strategies to enhance efficiency and quality in product development, production, and supply chain readiness.
Qualifications
Required/Minimum Qualifications:
Bachelor's Degree Engineering, Supply Chain Management, or related field AND 2+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics.
- OR equivalent experience in engineering, manufacturing, operations or a related area.
**Other Requirements: **Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:
Master's Degree Engineering, Supply Chain Management, or related field AND 3+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics.
- OR Bachelor's Degree Engineering, Supply Chain Management, or related field AND 5+ years experience in engineering, manufacturing, operations, program management, hardware development, or consumer electronics.
- OR equivalent experience in engineering, manufacturing, operations or a related area.
Proven track record shipping internal tools, automations, or AI agents that drove measurable productivity gains for a team or organization; fluency with structured data and SQL plus scripting (e.g., Python).
Working knowledge of LLMs and agentic AI frameworks (e.g., function calling, RAG, multi-step agents, evaluation loops).
Experience leading cross-functional initiatives that span PLM, ERP, and other supply chain systems.
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NPI Program Management IC3 - The typical base pay range for this role across the U.S. is USD $102,100.00 - $202,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $133,800.00 - $219,200.00 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**