Operation Program Manager--administration

Microsoft Microsoft · Big Tech · Haiphong, Hai Phong, Vietnam · Business Management

Operation Program Manager for Microsoft Devices Operations in Vietnam, focusing on hiring coordination, onboarding, people plan deployment, headcount tracking, and employee engagement. This role supports the factory site's operational cadence and administration.

What you'd actually do

  1. Coordinate end-to-end site hiring logistics in partnership with hiring managers, HR, and recruiting (e.g., interview logistics, candidate visit coordination, offer/onboarding readiness, and joining communications).
  2. Act as an active member/partner of the site morale committee, driving a consistent engagement rhythm and inclusive participation across teams. Plan and execute morale / engagement events (team-building, recognition moments, Microsoft GIVE / volunteering events, culture days), including vendor coordination, budget tracking, and post-event learnings.
  3. Own the Vietnam site operational cadence and readiness support: leadership visits, site events, town halls/AMAs, cross-site workshops, and factory tours.
  4. Manage core office operations support (as applicable to the site): meeting logistics, space/room scheduling coordination, supplies/services coordination, and vendor engagement.
  5. Create clear communications for the site (announcements, event communications, onboarding notes), and ensure information is organized and easy to find.

Skills

Required

  • Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 4+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience.

Nice to have

  • Demonstrated experience coordinating hiring and onboarding activities in partnership with HR/recruiting and hiring teams.
  • Proven ability to plan and execute employee engagement / morale events, including logistics, budget discipline, and stakeholder coordination.
  • Strong organizational skills with attention to detail; able to manage multiple workstreams, deadlines, and follow-ups.
  • Excellent written and verbal communication skills in English.
  • Experience supporting a manufacturing site / factory environment or multi-site operations.
  • Experience with headcount tracking / people plan deployment and leadership reporting.
  • Proficiency in Vietnamese and English (Mandarin is a plus).
  • Familiarity with Microsoft tools (Teams, Outlook, SharePoint, Excel; Power Automate/Power BI a plus).