Operational Readiness Manager

Expedia Expedia · Hospitality · Seattle, WA +1

This role is for an Operational Readiness Manager at Expedia Group, focusing on leading end-to-end readiness planning for tax compliance, regulatory change, and finance process initiatives. The manager will own operational readiness for critical tax and finance programs, identify and escalate risks, ensure teams are prepared, and safeguard commercial outcomes. Responsibilities include developing readiness playbooks, driving alignment across departments (Tax, Finance, Legal, Operations, Technology), understanding regulatory implications, measuring rollout effectiveness, and ensuring teams are equipped with training and documentation. The role requires a strategic thinker with strong project management and stakeholder engagement skills, experience in tax operations or finance transformation, and the ability to navigate complex regulatory environments.

What you'd actually do

  1. Lead comprehensive readiness projects for tax compliance and finance initiatives, including scope definition, timelines, regulatory impact assessments, cutover readiness, go/no-go recommendations, and transition to steady state.
  2. Develop and manage readiness playbooks, checklists, and compliance requirements to ensure consistent, auditable delivery of tax and finance change across the organization.
  3. Drive alignment across Tax, Finance, Legal, Operations, and Technology teams to ensure readiness expectations, regulatory obligations, and delivery milestones are met.
  4. Build a deep understanding of regulatory and compliance changes and their operational implications to ensure readiness plans address risk and deliver intended outcomes.
  5. Measure the effectiveness of tax and finance initiative rollouts to assess whether compliance objectives and operational outcomes have been achieved.

Skills

Required

  • Bachelor's degree in Business, Finance, Accounting, Taxation, or a related field
  • 5+ years of experience in tax operations, finance transformation, compliance program management, or a related field
  • Strategic thinking
  • Translating complex regulatory and compliance changes into actionable plans
  • Clarity of commercial risks
  • Exceptional project management
  • Strong stakeholder engagement skills
  • Experience navigating Tax, Finance, and Legal environments
  • Proven leader
  • Experience driving cross-functional alignment on compliance-driven initiatives
  • Delivering results under regulatory deadline pressure
  • Agile thinking
  • Navigating regulatory ambiguity with confidence and precision
  • Collaborative partner
  • Building trust across Tax, Finance, Legal, and Operations teams
  • Detail-oriented
  • Compliance-minded professional
  • Process rigor
  • Documentation standards
  • Operational excellence
  • Commercially aware leader
  • Connecting compliance and operational readiness to business outcomes
  • Risk exposure
  • Long-term value creation

What the JD emphasized

  • tax compliance
  • regulatory change
  • finance process initiatives
  • operational readiness
  • compliance continuity
  • commercial risk mitigation
  • regulatory deadline pressure
  • regulatory ambiguity
  • compliance artifacts
  • tax law changes
  • regulatory developments
  • compliance readiness
  • regulatory risk