Operations Automation Associate

JPMorgan Chase · Banking · Mumbai, Maharashtra, India · Commercial & Investment Bank

This role focuses on delivering AI-enabled intelligent automation and workflow digitization within a fintech environment. The primary responsibility is to lead the end-to-end delivery of automation solutions, integrating tools like Tableau, Alteryx, UiPath, Power Apps, and Pega. The role involves understanding processes, designing solutions, ensuring quality and accuracy, and collaborating with stakeholders to optimize business functions. While AI tools are used, the core craft is not building AI models but rather implementing and managing automation solutions.

What you'd actually do

Champion the adoption of AI and intelligent automation technologies, integrating tools such as Tableau, Alteryx, and UiPath into business processes.
Design workflow solutions using platforms such as Power Apps and Pega, including documenting as-is/to-be processes and building end-to-end process maps.
Proactively identify opportunities for process optimization and automation across business functions, driving efficiency and quality improvements.
Translate regulatory and compliance requirements into intelligent automation or workflow solutions aligned with firm standards and controls.
Lead end-to-end, compliant delivery by designing, building, testing, deploying, and monitoring low-code/no-code solutions in line with regulatory requirements.

Skills

Required

5+ years of experience championing and delivering AI/intelligent automation embedded in business processes using tools such as Tableau, Alteryx, and UiPath
Extensive experience designing and managing workflow solutions using platforms such as Power Apps and Pega, including as-is/to-be documentation and end-to-end process mapping
Advanced data capability, including strong knowledge of databases, data modeling, and handling complex datasets to support analytics and automation outcomes
Proven ability to lead end-to-end analytics/automation delivery with strong requirements gathering, solution design, and quality/accuracy controls, communicating effectively with senior stakeholders

Nice to have

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field
Advanced knowledge of software development principles and coding languages relevant to automation, including Python and SQL
Demonstrated experience mentoring or leading junior team members
Familiarity with cloud-based automation and analytics platforms

What the JD emphasized

AI and intelligent automation
workflow solutions
end-to-end delivery
regulatory and compliance requirements
firm standards and controls
regulatory requirements

Read full job description

Deliver scalable efficiency and stronger decision-making through AI-enabled intelligent automation, workflow digitization, and advanced analytics.

As an Operations Automation Senior Associate within Operations Automation, you help achieve business goals by leading analytics, workflow, and intelligent automation deliverables end-to-end. You partner with cross-functional and senior stakeholders to understand processes, translate requirements into solution designs, and deliver implementations with strong quality, accuracy, and controls. You present outcomes in clear, actionable ways that improve efficiency, strengthen data quality, and enable better decisions.

Job Responsibilities

Champion the adoption of AI and intelligent automation technologies, integrating tools such as Tableau, Alteryx, and UiPath into business processes.
Design workflow solutions using platforms such as Power Apps and Pega, including documenting as-is/to-be processes and building end-to-end process maps.
Proactively identify opportunities for process optimization and automation across business functions, driving efficiency and quality improvements.
Translate regulatory and compliance requirements into intelligent automation or workflow solutions aligned with firm standards and controls.
Lead end-to-end, compliant delivery by designing, building, testing, deploying, and monitoring low-code/no-code solutions in line with regulatory requirements.
Collaborate with stakeholders to drive change, resolve data/reporting quality issues, and deliver impactful automation solutions.
Mentor junior team members, fostering a culture of continuous learning and innovation.

Required qualifications, skills, and capabilities

5+ years of experience championing and delivering AI/intelligent automation embedded in business processes using tools such as Tableau, Alteryx, and UiPath
Extensive experience designing and managing workflow solutions using platforms such as Power Apps and Pega, including as-is/to-be documentation and end-to-end process mapping
Advanced data capability, including strong knowledge of databases, data modeling, and handling complex datasets to support analytics and automation outcomes
Proven ability to lead end-to-end analytics/automation delivery with strong requirements gathering, solution design, and quality/accuracy controls, communicating effectively with senior stakeholders

Preferred qualifications, skills, and capabilities

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field
Advanced knowledge of software development principles and coding languages relevant to automation, including Python and SQL
Demonstrated experience mentoring or leading junior team members
Familiarity with cloud-based automation and analytics platforms

Deliver scalable efficiency and stronger decision-making through AI-enabled intelligent automation, workflow digitization, and advanced analytics.

Job Responsibilities

Champion the adoption of AI and intelligent automation technologies, integrating tools such as Tableau, Alteryx, and UiPath into business processes.
Design workflow solutions using platforms such as Power Apps and Pega, including documenting as-is/to-be processes and building end-to-end process maps.
Proactively identify opportunities for process optimization and automation across business functions, driving efficiency and quality improvements.
Translate regulatory and compliance requirements into intelligent automation or workflow solutions aligned with firm standards and controls.
Lead end-to-end, compliant delivery by designing, building, testing, deploying, and monitoring low-code/no-code solutions in line with regulatory requirements.
Collaborate with stakeholders to drive change, resolve data/reporting quality issues, and deliver impactful automation solutions.
Mentor junior team members, fostering a culture of continuous learning and innovation.

Required qualifications, skills, and capabilities

5+ years of experience championing and delivering AI/intelligent automation embedded in business processes using tools such as Tableau, Alteryx, and UiPath
Extensive experience designing and managing workflow solutions using platforms such as Power Apps and Pega, including as-is/to-be documentation and end-to-end process mapping
Advanced data capability, including strong knowledge of databases, data modeling, and handling complex datasets to support analytics and automation outcomes
Proven ability to lead end-to-end analytics/automation delivery with strong requirements gathering, solution design, and quality/accuracy controls, communicating effectively with senior stakeholders

Preferred qualifications, skills, and capabilities

Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or related field
Advanced knowledge of software development principles and coding languages relevant to automation, including Python and SQL
Demonstrated experience mentoring or leading junior team members
Familiarity with cloud-based automation and analytics platforms