Operations Automation Technician

Caterpillar Caterpillar · Industrial · Miami Lakes, FL

Operations Automation Technician role at Caterpillar focused on maintaining and troubleshooting robotic, mechanical, electrical, and automated systems in a manufacturing environment. Responsibilities include system diagnostics, parts inventory, reporting, training end-users, and collaborating with various teams to resolve technical issues and implement improvements. Requires knowledge of industrial automation, robotics, and technical troubleshooting.

What you'd actually do

  1. Troubleshoot, maintain, and repair robotic, mechanical, electrical, and automated systems—including software and hardware components like HMIs, WCS, and PLCs—while logging all maintenance activities.
  2. Perform assigned warehouse operations tasks as needed, including but not limited to grief resolution, order filling, and put away into automated systems
  3. Perform diagnostics, manage spare parts inventory, and maintain accurate records of tools and equipment to support efficient repair and maintenance operations.
  4. Generate and maintain daily reports on system performance, downtime incidents, and maintenance activities to support operational visibility and continuous improvement.
  5. Train end users on automation systems and applications to ensure proper usage and routine operation.

Skills

Required

  • Knowledge of various industrial automatic control systems, processes and methodologies in a manufacturing environment; ability to design, implement and maintain automatic production systems/processes to improve productivity and efficiency, as well as minimize human intervention.
  • Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Knowledge of robotics technologies and computer-controlled machinery; ability to implement and operate robotics and computer-controlled machinery in an automated manufacturing environment.
  • Knowledge of technical troubleshooting approaches, tools, and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application, or operation.
  • Knowledge of techniques and processes of robotic process automation (RPA); ability to develop and deploy RPA solutions in various industries.

Nice to have

  • 2+ years of experience with at least three of the following areas: autonomous vehicles, automated storage and retrieval systems, robotics, advanced battery technology, Automated conveyor systems, Lidar systems and Dematic DIQ system.
  • A background in Supply Chain, Manufacturing / Operations with an understanding of Warehouse Operations and Warehouse Management Systems
  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Proficiency in English as well as the local language where the engineer is based.
  • Must possess strong collaborative and interpersonal skills to effectively work across functions.

What the JD emphasized

  • Industrial Automation/Automatic Control
  • Robotics/Computer Controlled Machinery
  • Technical Troubleshooting
  • Robotic Process Automation (RPA)