Operations Enablement Analyst, Data Center Operations

Weights & Biases Weights & Biases · Data AI · Bellevue, WA +5 · Data Center - COR

This role focuses on analyzing and improving data center operations by creating standard operating procedures, runbooks, and training content. While it leverages AI/LLM tools for analysis, the core function is operational enablement and documentation, not direct AI/ML model development or deployment.

What you'd actually do

  1. Compare work across sites and teams to identify risks, gaps, or inconsistencies and make recommendations that improve operational efficiency
  2. Influence outcomes by applying structured thinking, sound judgment, and a close partnership with subject matter experts
  3. Ensure operational practices are clearly defined, well understood, and ready to scale
  4. Leverage modern tooling, including AI and LLM-based workflows, to accelerate analysis, synthesis, and enablement, with final outputs validated through real-world operational expertise
  5. Support physical security, regulatory compliance, and audit readiness through procedural documentation

Skills

Required

  • Experience with documentation frameworks, version control, and content management systems
  • Understanding of compliance, safety, and audit requirements in operational documentation
  • 3-5+ years writing technical documentation, preferably in data center, infrastructure, or operations environments
  • Strong track record creating SOPs, runbooks, or operational procedures for technical teams
  • Experience in data center operations or cloud infrastructure environments
  • Systems thinker, driven to solve fragmented and inconsistent processes by architecting cohesive, standardized documentation across multiple regions and teams

Nice to have

  • Ability to work with SMEs to extract, clarify, and document complex technical processes
  • Analytical and Attentive
  • Collaborative Partner
  • Systems-Oriented
  • Detail-Focused
  • Experienced Writer
  • Process Documentation Specialist
  • passionate about improving operational efficiency and elevating the company's operational posture for global scale
  • naturally inclined to identify and build systems to transform unnecessary complexity into clear, actionable, and user-friendly procedures
  • deep curiosity about complex infrastructure and are dedicated to simplifying and driving clarity into daily operations
  • recognize and prioritize high-quality documentation as the foundation of a world-class training and onboarding program

What the JD emphasized

  • operational practices are clearly defined, well understood, and ready to scale
  • Leverage modern tooling, including AI and LLM-based workflows
  • Support physical security, regulatory compliance, and audit readiness
  • Develop and maintain SOPs, runbooks, and guidelines
  • support onboarding and training programs
  • operational practices and enablement materials support safety, physical security, regulatory, and audit requirements