About the Team The Consumer Products team at OpenAI brings groundbreaking AI technology to life through world-class hardware. Our Operations group ensures that every product moves seamlessly from concept to customer — integrating supply chain strategy, manufacturing operations, and quality systems to enable rapid, reliable, and scalable production. We partner closely with engineering, design, and manufacturing teams around the world to deliver exceptional products at launch and beyond.
About the Role As an Operations Manager, you will own the execution and strategy that transforms early product concepts into high-quality, manufacturable consumer devices. You’ll lead cross-functional planning, manage vendor relationships, and ensure supply, cost, and schedule alignment across fast-moving hardware programs.
This role is based in Singapore. We follow a hybrid model (four days per week in the office) and offer relocation support for new employees. Occasional travel to supplier and manufacturing sites is expected.
In this role, you will:
- Develop and execute operations strategies that bridge product design and large-scale manufacturing.
- Drive build readiness and production planning from prototype through mass production.
- Partner with global suppliers to ensure materials, tooling, and capacity meet program goals.
- Collaborate with hardware, quality, and supply chain teams to establish and maintain robust operational systems.
- Track cost, yield, and schedule performance to ensure efficient and predictable product delivery.
- Build scalable processes that support rapid iteration and future product launches.
You might thrive in this role if you:
- Have 6+ years of experience in hardware operations, manufacturing, or supply chain for consumer electronics or similar industries.
- Have successfully taken at least one product from concept through mass production.
- Are fluent in NPI processes, contract manufacturing dynamics, and global operations management.
- Bring strong analytical and communication skills, with the ability to navigate ambiguity and drive alignment across teams.
- Are motivated by building new systems and enjoy working at the intersection of design, engineering, and execution.
- Value precision, collaboration, and speed — and are excited to help bring OpenAI’s consumer products to market at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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