Operations Finance Process and Technology Expert

Apple Apple · Big Tech · Austin, TX +1 · Corporate Functions

This role focuses on developing and implementing technology solutions for global operations finance processes, with a strong emphasis on integrating AI/ML, GenAI, and agentic AI capabilities. The expert will drive process optimization, own technical roadmaps, and collaborate with engineering and data science teams to leverage AI for scalable outcomes in supply chain and logistics.

What you'd actually do

  1. Develop and maintain the technology roadmap for WW Engineering and Operations Finance function in alignment with overall Operations finance processes, business strategy and IT architecture, with a focus on integrating AI/ML capabilities
  2. Partner with Ops BPR, FDT, IS&T, ETS and other technology business partners to deliver globally scalable and cross-functional finance solutions including and connected with operations, supply-chain, and logistics solutions
  3. Oversee delivery and maintenance of complex, cross-functional technology solutions, including the design and implementation of solutions that support key internal business partners
  4. Identify opportunities for process improvement and automation, leveraging technology, including advanced AI/ML techniques, to drive efficiency, reduce costs, and help transition the Finance Analyst’s efforts towards analytics as opposed to data collection / crunching

Skills

Required

  • Masters degree in Supply-Chain, Finance, Computer Science, Engineering, Analytics, or equivalent technical field and 8+ years of technical/engineering program management experience OR Bachelor’s in Supply-Chain, Computer Science, Engineering, Analytics, or equivalent technical field with 10+ years experience
  • Previous experience with software engineering, GenAI, Machine Learning, AI, and supply chain/operations domains
  • Dive deep into data, technical designs, and root-cause analysis to resolve complex challenges with high analytical rigor
  • Proficiency with data acquisition tools advanced SQL, Python, data visualization, and analytics platforms
  • Familiarity with agentic AI frameworks, tool-use patterns (e.g., MCP servers, function calling, skills), and the ability to evaluate how autonomous agents and multi agent network can be applied to program and operational workflows
  • Knowledge of large language models (LLMs) and prompt engineering techniques — sufficient to partner effectively with software engineers and data scientists on GenAI-powered solutions
  • Experience managing feature roadmaps across interconnected systems, with the ability to stitch together finance and supply chain concepts (e.g., fulfillment, logistics, demand planning) into cohesive program strategies
  • Familiarity with software engineering best practices including testing frameworks, code quality standards, secure development practices, system architecture, strong understanding of APIs, data architecture, and system integration enabling effective partnership with software engineering teams on technical deliverables

Nice to have

  • Operate effectively in ambiguous environments, demonstrating strong ownership, bias for action, sound judgment, and a commitment to delivering results with experience working in Agile/Scrum environments
  • High intellectual curiosity to learn and understand business needs, with the ability to provide in-depth evaluations of complex engineering and analytic issues
  • Proactively identify cross-team dependencies, risks, and trade-offs

What the JD emphasized

  • AI/ML
  • GenAI
  • agentic AI
  • LLMs
  • supply chain/operations domains
  • agentic AI frameworks
  • tool-use patterns
  • autonomous agents
  • multi agent network
  • program and operational workflows
  • large language models (LLMs)
  • prompt engineering techniques
  • GenAI-powered solutions
  • software engineering best practices
  • system architecture
  • data architecture
  • system integration

Other signals

  • AI/ML
  • GenAI
  • agentic AI
  • LLMs
  • MLOps