About the Role
The Global Commerce team is seeking a strategic, growth-oriented leader to own and scale Uber’s Gifting program. This role will drive the end-to-end strategy, performance, and expansion of gifting across stored value (Gift Cards), physical items (Marketplace), and subscriptions (Uber One).
This individual will be accountable for the Gifting P&L and strategic initiatives, while developing and executing a long-term strategy to accelerate growth across channels, partners, and customer segments. The ideal candidate can balance vision with operational rigor—translating insights from daily performance, customer behavior, and market dynamics into clear priorities, actionable plans, and measurable outcomes.
The role will partner closely with Product, Engineering, Finance, and external partners to evaluate and forecast business cases for new initiatives, manage third-party relationships, and deliver new capabilities that unlock incremental growth. Success in this role requires the ability to “see the forest and the trees”—aligning executional details with a cohesive, data-driven strategy that scales the Gifting program.
What you'll do:
- Strategy: You will be in the team that owns the growth and PnL of the US and Canada gifting team. We expect the candidate to be proactive in order to find creative solutions for our growth challenges and remove road blockers;
- Experiment: Perform analysis and experiments to find growth opportunities for the Financial Products at Uber and taking these insights into larger executable programs.
- Own relationships with 3rd parties: Be the main POC on the gifting team for 3rd parties that specialize in managing the gifting payment flow to drive efficient operations and strategic growth.
- Stakeholder Management: Be the main POC for internal stakeholders who are developing gifting capabilities in house to ensure Operations, Product, Engineering, Data Science and Marketing are all operating in sync and efficiently.
Basic Qualifications
- Stakeholder management: Being able to manage and influence stakeholders, lead meetings, follow up to keep up the project's pace;
- Project management: Candidate must be organized and efficient to handle multiple initiatives and pushing them to the finish line with collaboration from multiple stakeholders;
- Problem solving: Candidate must be data-driven and be able to combine data with common sense to identify root causes of challenges faced by the team and propose concrete solutions.
- Fluent/Advanced English
- Strong background with excel/sheets
Preferred Qualifications
- MBA a Plus
- SQL experience
- Experience executing a strategic vision on a large scale that results in business growth
- 8+ years’ experience working in at least one of these industries/areas: Gift cards, payments, fintech, strategy, operations, business development or consulting (with a focus on commercial operations and/or marketing)
- Ability to manage and influence stakeholders, lead meetings, follow up to keep up the project's pace.
- Program management: Candidate must be organized and efficient to handle multiple initiatives and pushing them to the finish line with collaboration from multiple stakeholders;
- Strategic Execution: Formulating data driven insights around the gifting program and translating that into broader ideas that can be executed quickly and result in business growth outcomes.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.