Operations Manager - 2nd Shift (fri-tue) - West Coast Omni Center

Nordstrom Nordstrom · Retail · Riverside, CA

Operations Manager role at Nordstrom focused on leading warehouse teams, driving performance, managing budgets, and implementing process improvements in a retail operations environment. This is a management role with no direct AI/ML responsibilities.

What you'd actually do

  1. Support the business strategy or driving results for overall safety, quality and performance
  2. Lead, develop, and grow the performance of a team of about 20 employees
  3. Recruiting, selecting, onboarding, and training the right resources
  4. Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and provides feedback on job performance
  5. Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Skills

Required

  • 5+ years of warehouse experience in a managerial role
  • Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
  • Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Hands on experience with warehouse management software and databases
  • Ability to analyze data and determine actions based on improvement opportunities
  • Excellent verbal and written communication skills