Operations Manager - Enablement Gtm

Snorkel AI Snorkel AI · Data AI · Redwood City, CA +1 · Remote · 510 - DaaS G&A

Snorkel AI is seeking an experienced Enablement Operations Manager to design, develop, and enhance the enablement infrastructure and programs for their Go-To-Market (GTM) team. This role focuses on building and scaling enablement operations to accelerate revenue growth and customer satisfaction by reducing time-to-productivity, improving win rates, and driving consistent customer experiences. The ideal candidate has 7+ years of experience in enablement roles, with a proven track record of designing and implementing enablement programs from scratch, focusing on revenue impact through business metrics.

What you'd actually do

  1. Design and implement a comprehensive enablement roadmap, including onboarding, everboarding, and GTM methodologies (i.e., MEDDPICC), in collaboration with the Head of Enablement & Product Operations.
  2. Develop competency-based onboarding and certification programs, establish playbooks for standard operating procedures, and measure improvements in acceleration, quality, and efficiency in Snorkel’s GTM and Presales teams for our DaaS organization.
  3. Partner with the Marketing Leadership to turn messaging into strategies and team capabilities, create role-specific enablement, and build activation programs while assessing adoption and gathering field intelligence.
  4. Establish a knowledge base in Notion and explore LMS integration; develop frameworks to track onboarding, revenue, and efficiency metrics using Salesforce data to provide insights; and conduct quarterly ROI reviews.
  5. Collaborate with DaaS leadership and Cross-functional partners for seamless program delivery, acting as the enablement program manager for GTM and Presales planning and product launches.

Skills

Required

  • 7+ years in enablement/Sales Enablement in B2B SaaS, enterprise software, or technical products
  • Proven builder: Track record of designing AND implementing enablement programs from scratch
  • Revenue-focused operator: Experience proving enablement impact through business metrics
  • Strategic program manager: Expert at scoping initiatives, building business cases, managing cross-functional teams, and delivering complex projects
  • Strong influencer: Able to build credibility quickly with teams and leadership, influence without authority, and adapt communication style for different audiences

Nice to have

  • Experience in AI or Data-as-a-Service sales
  • Background in competency-based training design or certification program development
  • Familiarity with enablement platforms (preferably Notion), call intelligence tools (Gong), and learning management systems
  • Understanding of instructional design principles sufficient to partner effectively with learning professionals
  • Experience with product enablement and product launch coordination
  • Master's degree in Business Administration or Organizational Development, or equivalent work experience

What the JD emphasized

  • Proven builder: Track record of designing AND implementing enablement programs from scratch—you don't just create strategy, you build onboarding programs, certification frameworks, playbooks, and analytics dashboards
  • Revenue-focused operator: Experience proving enablement impact through business metrics (win rates, ramp time, quota attainment, deal and delivery velocity)
  • Strategic program manager: Expert at scoping initiatives, building business cases, managing cross-functional teams, and delivering complex projects in fast-paced startup environment