Operations Manager, Marketplace

Uber Uber · Consumer · Amsterdam, Netherlands · Operations

Operations Manager for Uber's Marketplace team in Northern European markets, focusing on competitive strategies, pricing, promotions, and incentives to ensure smooth marketplace operations and drive growth. Requires data analysis, strategic planning, and cross-functional collaboration.

What you'd actually do

  1. Develop and execute the vision, strategy, and tactics needed to grow our share of the category in our markets
  2. Analyze real-time and historical data to assess market trends, track competitor moves, and identify opportunities to optimize Uber’s position
  3. Devise, project manage, and execute marketplace, product, and incentive strategies to support business growth
  4. Continuously improve and streamline our recurring competition cadence and processes, looking for efficiency and optimization opportunities
  5. Investigate and resolve competitive or operational challenges by conducting deep dives and collaborating with cross-functional teams

Skills

Required

  • minimum of 3 years of previous, relevant professional experience
  • interpret complex data, connect it to real-world implications, and make strategic recommendations
  • comfortable in Excel/Google Sheets
  • pull data with SQL
  • solve problems in a structured manner
  • use data-backed insights and critical thinking
  • work in a fast paced environment
  • taking action and delivering tangible impact to the business
  • structured thinker and executor
  • keen eye and attention to detail
  • fluent in English, both in written and verbal communications

Nice to have

  • proactive learner with a “can-do” attitude
  • pick up skills and knowledge quickly
  • project management
  • moving multiple initiatives forward in parallel
  • clear communication skills (verbal and written)
  • collaborate and coordinate well with a mix of cross-functional teams
  • prioritize effectively
  • recognize when business needs shift, and pivot quickly
  • Professional fluency in Dutch, Swedish, French, Finnish, Norwegian, or Danish