Operations Manager - Processing (2nd Shift) - Dubuque Distribution Center

Nordstrom Nordstrom · Retail · Dubuque, IA

Operations Manager for a Nordstrom distribution center, responsible for leading a team of hourly employees, driving safety, quality, and performance, managing budgets, and owning process improvement efforts. Requires 5+ years of warehouse management experience and knowledge of KPIs and warehouse management software.

What you'd actually do

  1. Support the business strategy or driving results for overall safety, quality and performance
  2. Lead, develop, and grow the performance of a team of about 20 hourly employees
  3. Recruiting, selecting, onboarding, and training the right resources
  4. Drive warehouse associates results by coaching, counseling, and disciplining employees; planning, monitoring, and providing feedback on job performance
  5. Drive professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Skills

Required

  • warehouse management
  • team leadership
  • process improvement
  • performance management
  • budget management
  • recruiting
  • onboarding
  • training
  • data analysis
  • communication skills

Nice to have

  • continuous improvement methodologies
  • warehouse management software
  • databases

What the JD emphasized

  • 5+ years of warehouse experience in a managerial role
  • Proven capability in identifying and implementing CI actions that deliver measurable improvements to cost, service and quality
  • Demonstrated capabilities in developing others and growing leadership competencies in their direct reports
  • Strong knowledge of warehousing Key Performance Indicators (KPIs)
  • Hands on experience with warehouse management software and databases
  • Ability to analyze data and determine actions based on improvement opportunities