Operations Specialist, Commercial Operations Specialist

DoorDash DoorDash · Consumer · Concord · 631 Autonomy Operations

This role is for an Operations Specialist on the DoorDash Labs team, focusing on robotics and autonomy for drone delivery. The role involves working cross-functionally with Flight and Ground Operations, identifying operational risks, standardizing processes, and providing operational feedback on production systems. It requires strong operational judgment, clear communication, and high standards for safety and compliance.

What you'd actually do

  1. Working cross functionally with Flight Operations **and being a part of the Ground Operations team
  2. Identifying operational risk and escalating safety-critical matters** to the Ground Operations Lead
  3. Assessing & **standardizing Commercial Operations processes**
  4. Working on **other Commercial Operations associated tasks assigned by mgmt**
  5. Support **the Ground Operations team in assigned tasks**

Skills

Required

  • strong operational judgment
  • risk-based decision-making capability
  • communicate clearly with executive leadership, maintenance, and operations crew
  • uncompromising standards for safety, compliance, documentation, and accountability
  • thrive in environments where precision, operational discipline, and scalability are critical

Nice to have

  • robotics
  • autonomy
  • drone delivery

What the JD emphasized

  • safety
  • compliance
  • documentation
  • accountability
  • precision
  • operational discipline
  • scalability