Oracle Hcm Payroll Ams Support

This role supports Oracle Cloud HCM Payroll applications, focusing on operations and maintenance, incident resolution, and enhancement delivery. It involves partnering with functional, technical, and client teams to stabilize operations and drive continuous improvement within the Oracle Cloud HCM landscape. The role is part of Deloitte's Human Capital team, which helps organizations create value through people performance and transform HR functions with AI and emerging technology.

What you'd actually do

  1. Lead the operations and maintenance (O&M) support for Oracle Cloud HCM Payroll applications
  2. Apply expertise of Payroll technical requirements to support ongoing processing, configurations, and compliance-aligned needs
  3. Resolve incidents and production issues end-to-end, including triage, root-cause analysis, prioritization, and stakeholder communications to meet service levels
  4. Design and deliver enhancements (requirements through deployment) to improve payroll functionality and user experience
  5. Partner with functional, technical, and client teams to stabilize operations and drive continuous improvement across the Oracle Cloud HCM landscape

Skills

Required

  • Bachelor's degree
  • 5+ years of experience with delivering Oracle HCM solutions
  • 1+ year of experience with production support for the Oracle HCM Cloud Payroll module

Nice to have

  • Active Oracle Cloud Infrastructure Application Integration 2025 Professional certification

What the JD emphasized

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.