PLEASE NOTE: CANDIDATE MUST BE A US CITIZEN AND BE ABLE TO OBTAIN SECURITY CLEARANCE-TRAVEL IS 25%.
As an Oracle Health Federal Program Manager, you will be responsible for overseeing the allocation, readiness, and deployment of facilitators and adoption coaches across change management, learning, and go-live activities. This role ensures that resource needs are forecasted, planned, and fulfilled across multiple projects and deployment timelines while maintaining strong partner performance, operational efficiency, and stakeholder alignment.
The ideal candidate is a strategic and operational leader with experience in workforce planning, resource management, partner coordination, and cross-functional stakeholder engagement.
This individual should be comfortable working with project managers, delivery leaders, partners, and other stakeholder teams to resolve staffing conflicts, identify resource gaps, and support predictable learning event execution.
Responsibilities include:
- Lead team responsible for the allocation and deployment of facilitators and adoption coaches across change management and learning events, and go-live activities.
- Oversee workforce planning, resource capacity management, and utilization tracking to ensure staffing needs are met across multiple projects and deployment timelines.
- Partner with project and operational leaders to understand resource requirements, prioritize requests, and mitigate staffing risks.
- Support forecasting of upcoming resource needs, monitor availability/utilization/readiness, and help identify capacity gaps, scheduling conflicts, and staffing risks.
- Manage relationships with partners, ensuring timely fulfillment of resource needs and adherence to quality, performance, and service expectations.
- Conduct regular partner performance reviews and collaborate with internal stakeholders to address resource gaps, escalations, and continuous improvement opportunities.
- Collaborate with Learning Certification Lead to for resource readiness, qualifications, and deployment requirements to ensure successful event and go-live execution.
- Maintain metrics for reporting related to resource fulfillment, utilization, forecasting accuracy, and partner performance.
- Identify and implement process improvements to enhance operational efficiency, scalability, and workforce planning effectiveness.
- Communicate resource strategies, staffing status, risks, and recommendations to leadership and key stakeholders to support informed decision-making.
Skillsets Evaluated:
- Resource Management and Allocation (can lead independently)
- Workforce Planning, Capacity Management, and Forecasting (can do independently)
- Partner/Vendor and Performance Management (can do independently)
- Project Coordination and Deployment Planning (can do independently)
- Stakeholder Management and Risk Escalation (can do independently)
- Executive Communication Skills (can do independently)
- Operational Reporting, Utilization Tracking, and Metrics Management (can do independently)
- Scheduling and Resource Management Tools (can do independently)
- Process Improvement and Operational Scalability (can do independently)
- Learning Delivery, Change Management, and Go-Live Support Operations (working knowledge preferred)
- Federal / Healthcare Client Environment (working knowledge preferred)
- Strong proficiency in Microsoft Office suite
Basic Qualifications:
Minimum of Bachelor’s Degree in Business, Management, Healthcare Administration, Education, Operations, or related field.
At least 5+ years of combined higher education and relevant work experience, including:
- Experience in resource management, workforce planning, operations, project coordination, vendor management, learning delivery, or similar operational role.
- Experience coordinating resources across multiple projects, events, workstreams, or client-facing deliverables.
- Experience working with internal stakeholders and external partners or vendors.
Experience using Microsoft Office suite, including Outlook, Excel, Word, and PowerPoint.
U.S. Citizenship and ability to obtain/maintain Tier 3 Public Trust clearance, required due to contract.
Ability to travel up to 25% as needed.
Preferred Qualifications:
- Experience supporting learning events, training delivery, client education, change management, or consulting operations.
- Experience with Oracle Health, Cerner, EHR platforms, healthcare IT, or Federal client environments.
- Experience with vendor or partner resource coordination and performance tracking.
- Experience supporting large-scale transformation, implementation, or deployment programs.
- Certifications such as PMP, CSM, Prosci, CCMP, or related operational/project management credentials.
Expectations:
- Travel as needed, up to 25%.
- Willingness to work additional or irregular hours within local labor guidelines.
- Adhere to Oracle’s and clients’ security, privacy, and compliance standards.
- Perform additional responsibilities as assigned.
Please see above.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $71,200 to $166,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3