The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising, with nearly 4,000 employees across more than 30 offices. Our technology helps advertisers reach the right audiences across the open internet — from streaming TV and podcasts to mobile apps, news, and more.
Advertising powers the content people love. By making it more transparent, effective, and responsible, we help support trusted journalism, quality entertainment, and creators worldwide. The world’s brands and agencies rely on us to reach their customers and grow their businesses responsibly.
The scale of our platform brings unique technical challenges — from processing massive datasets in real time to building systems that operate reliably on a global scale. When you work here, your impact is worldwide. We welcome diverse perspectives, encourage curiosity, and build teams that learn from one another. If you’re driven to solve meaningful challenges, we’d love to meet you.
What we do:
The Order Management Analyst is a key member of the Global Revenue Team, responsible for order management and ensuring compliance with company policies and procedures.
This role focuses on customer onboarding, contract operationalization, pricing configuration, and billing readiness, ensuring accuracy, compliance, and scalability in a fast‑paced, high‑volume environment. The analyst partners closely with Sales, Deal Desk, Legal, Finance (Billing, Revenue Accounting, Credit & Collections), and Client Services to support revenue growth while maintaining strong internal controls and a high‑quality customer experience.
What you'll do:
- Review customer contracts. Summarize key terms, issues and seek approvals, as needed.
- Flag non-standard contract terms for accounting and billing review.
- Ensure approvals for non-standard deals have been properly documented, escalated to the right approval levels, and resolved within reasonable time frames.
- Verify compliance with internal policies (and external regulations).
- Facilitate customer onboarding and new partner creation, account, rate setup and billing requests.
- Track and maintain customer billing portals. Facilitate billing portal operations with stakeholders (e.g., billing, collections, client services, etc.).
- Provide customer-related reports to management, sales, and customers as needed/required.
- Support global Commercial Finance leadership to deliver consistent and exceptional support to our sales organization.
- Collaborate cross-functionally to investigate and respond to inquiries regarding contracts and partner set-ups.
- Become a subject matter expert on customer order operations to identify and implement process improvements.
- Perform other duties and projects as assigned when needed to support the business.
**Who you are: **
- Bachelor’s degree (i.e., Business, Accounting, or Operations) or 2+ years of related operational or accounting experience in one of the following areas: Client contracts, Order Management, Administrative Sales Support, Revenue Operations, Billing Operations, Invoicing or Customer Service.
- Proficiency in MS Office Suite (especially MS Excel) is required.
- Excellent customer service skills.
- Excellent attention to detail with a demonstrated ability to apply policies consistently in a controlled environment.
- Excellent interpersonal and written/verbal communication skill
- Proven ability to manage multiple priorities, meet deadlines, and operate effectively in a fast‑paced, scaling organization.
- Strong organizational skills and detail-oriented self-starter with the ability to work independently to meet deadlines.
- Experience with Oracle (Cloud), Salesforce, DocuSign CLM, Incorta, Jira is a plus.
- Experience with Ariba, Coupa billing portals is a plus
T__he Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
In accordance with various US state laws, the range provided is the Trade Desk's reasonable estimate of the base compensation for this role. The actual amount may differ based on non-discriminatory factors such as experience, knowledge, skills, and location. All employees may be eligible to become The Trade Desk shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance. The Trade Desk also offers other compensation depending on the role such as variable compensation-based incentives and commissions. Plus, expected benefits for this role include comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents, retirement benefits such as a 401k plan and company match, short and long-term disability coverage, basic life insurance, well-being benefits, reimbursement for certain tuition expenses, parental leave, sick time of 1 hour per 30 hours worked, vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter, and around 13 paid holidays per year. Employees can also purchase The Trade Desk stock at a discount through The Trade Desk’s Employee Stock Purchase Plan.
The Trade Desk also offers a competitive benefits package. Click here to learn more.
Note: Interns are not eligible for variable incentive awards such as stock-based compensation, retirement plan, vacation, tuition reimbursement or parental leave
At the Trade Desk, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is
$48,200—$88,300 USD
As an Equal Opportunity Employer, The Trade Desk is committed to creating an inclusive hiring experience where everyone has the opportunity to thrive.
Please reach out to us at accommodations@thetradedesk.com to request an accommodation or discuss any accessibility needs you may require to access our Company Website or navigate any part of the hiring process.
When you contact us, please include your preferred contact details and specify the nature of your accommodation request or questions. Any information you share will be handled confidentially and will not impact our hiring decisions.