Orders & Demand Consultant

Caterpillar Caterpillar · Industrial · Piracicaba, São Paulo

This role focuses on analyzing and executing processes related to product configuration, pricing, and compatibility to support regional sales and order fulfillment. It involves gathering and validating data, partnering with various teams to maintain price lists and logic, and executing updates through standardized workflows. The role also acts as a regional liaison, provides bilingual support, and contributes to continuous improvement efforts by identifying issues and collaborating on solutions.

What you'd actually do

  1. Gather, analyze, and validate product configuration, pricing, and compatibility data from multiple sources to ensure accurate and repeatable processing of commercial orders within defined intake and quality gates.
  2. Partner with Product Groups, Manufacturing Facilities, Account Coordinators, and S&OP teams to compile, review, and maintain price lists and configuration logic that support regional product delivery calendars and launch timelines.
  3. Execute structured Product Configuration, Price List Change Notices (PLCNs), and compatibility updates through standardized workflows, ensuring alignment with regional demand priorities and minimizing downstream disruption.
  4. Establish, maintain, and audit compatibility logic for products and attachments, supporting both standard and exception scenarios while reinforcing first time right order placement.
  5. Act as a regional liaison for Americas South, providing bilingual (Portuguese/English) support to ensure clear communication and effective execution across local business partners.

Skills

Required

  • Bachelor’s degree
  • Advanced English proficiency

Nice to have

  • Spanish language proficiency
  • Experience with SAP-based product configuration, pricing, and compatibility logic
  • Familiarity with governed intake models, quality gates, or shared-service operating models
  • Prior experience supporting regional or bilingual business environments, particularly within the Americas