Outbound Product Manager, AI Operations

Databricks · Data AI · Singapore · Sales Operations

Product Manager to own AI-powered GTM agents end-to-end, defining product strategy, roadmap, and partnering with the AI Ops builder team on delivery. The role translates field reality into a product roadmap that improves how Databricks sells.

What you'd actually do

  1. Product strategy for your agent area: Set the 2-quarter roadmap, write the PRDs/Business Intent Docs, and make the prioritization calls. Advocate for regional needs with the rest of the team as prioritization and roadmaps are built.
  2. Voice of the field: Run structured feedback loops with end users (often, AEs & Front line managers) across APJ. Convert Feedback into a prioritized backlog the builder team can execute against. Over time you will grow into the ability to build within a low code agent building platform.
  3. Agent behavior and quality: Define how agents should behave, SOPs, decision logic, escalation paths, governance guardrails. Partner with builders on prompt and workflow design and cross functional teams (marketing, partner org) on how edge cases should be handled and additional use cases should be prioritized.
  4. Launch and rollout: Own GA criteria, regional readiness gates, and the FLM-certification-based rollout model. Coordinate RAICs in region and own launch comms to land each release.
  5. Outcomes, not output: Hold the line on the KPIs that matter, and run A/B tests and weekly business reviews to close the gaps.

Skills

Required

  • 5+ years in product management, GTM strategy, sales ops, or a closely adjacent role
  • at least 3 years owning a product or program end-to-end
  • Pattern recognition for sales workflows
  • Comfort with technical ambiguity
  • Influence without authority
  • Bias to ship
  • Field empathy

Nice to have

  • Internal Databricks experience or deep familiarity with our GTM motion is strongly preferred

What the JD emphasized

  • AI-powered GTM agents
  • agent area
  • how agents should behave
  • build within a low code agent building platform
  • AI workflow

Other signals

  • AI-powered GTM agents
  • define how agents should behave
  • build within a low code agent building platform