Position Purpose
To provide direct support, supervision, and guidance to operators, ensuring packaging processes are executed in a compliant, safe, effective, and efficient manner. As a front-line leader, maintaining a strong leadership presence on the production floor is essential to driving team performance, ensuring commitments are met, and keeping colleagues engaged, focused, and aligned with operational goals.
Primary Duties
Supervise daily operations to ensure compliance with Quality, Safety, and operational efficiency by:
Ensuring packaging areas, equipment, and facilities are well-maintained, clean, organized, and safe.
Ensure production processes meet standard lead times and output targets while optimizing Overall Equipment Effectiveness (OEE) through efficient resource utilization and continuous performance monitoring.
Verifying critical processes in daily production, including line clearance, cleanliness verification, Lot Start-Up verification, In Process Control, and printing verification (Batch No., Manufacturing Date, Expiry Date, HET).
Reviewing GMP documentation (e.g., batch records, logbooks) to ensure all activities follow approved procedures and are documented in accordance with Data Integrity and Good Documentation Practices (GDP) principles.
Ensuring all personnel performing packaging activities are properly trained and qualified.
Managing the procurement of manufacturing supplies in line with approved budgets.
Develop and maintain GMP documentation, including:
Master Batch Record,
Standard Operating Procedures (SOPs), covering machine operation, cleaning, handling, and related activities in compliance with cGMP and Pfizer Quality Standard.
Actively participate in:
Gap assessments, deviation investigations, OOS/OOL/OOT analysis, and product complaints (including rework, complaint handling, and recall).
Identifying root causes, implementing effective solutions, and preventing recurrence through CAPA execution.
Ensure delivery of products that meet customer expectations by:
Maintaining schedule adherence against the production plan.
Ensing achievement of committed production volumes and targets.
Support and participate in:
Environmental, Health & Safety (EHS) programs
Internal and external audits
Validation and qualification activities
Integrated Manufacturing (IMEX) initiatives, including continuous improvement and innovation
Site-level projects
Drive team engagement and promote effective communication within the team.
Minimum Requirements
- Bachelor’s degree in Pharmacy from a reputable university
- Minimum 3 years of experience in the pharmaceutical industry, particularly in manufacturing or packaging operations
- Strong interpersonal and communication skills
- Demonstrated people management experience
- Proven problem-solving and decision-making abilities
- Proficiency in written and spoken English and local language
- Ability to communicate effectively across departments and with external stakeholders, including regulatory agencies
- Strong organizational and project management skills
- Ability to work collaboratively in a team environment
- Proven ability to manage multiple priorities simultaneously
Preferred Qualifications
- Trained and/or certified in Six Sigma or Lean methodologies, with demonstrated application in process improvement initiatives
- Proficiency in SAP and serialization systems
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Manufacturing