Meta is seeking a Partner Manager who will serve as a critical relationship manager to government, political, and advocacy (GPA) partners utilizing our commercial products. In this role, you will establish and strengthen key partner relationships by providing education and support. A successful Partner Manager is passionate about the GPA ecosystem, detail oriented, makes progress on initiatives when requirements or priorities are not fully defined, focused on the needs and goals of clients or partners, has experience communicating strategies and product updates to partners and cross-functional stakeholders in written and verbal formats and a demonstrated ability to collaborate across teams and use Meta products and solutions effectively. This role supports partners in Japan and South Korea.
Responsibilities
Establish relationships and manage existing relationships across the GPA ecosystem (institutions, government entities, political candidates, agencies, etc.) Develop and execute a training and engagement strategy for the government and social impact ecosystem that is aligned with Meta's global approach, while accounting for partner needs and unique local dynamics Understand key decision makers and influencers, as well as the client’s organizational objectives, establish and maintain actionable relationship maps Demonstrate the value of Meta's products as a key driver for civic engagement and public communication. Inform partners of new processes, policies, and products Collaborate with a diverse group of internal cross-functional teams (e.g., scaled customer service team, sales operations, legal, communications, public policy teams) and ensure that the Government, Politics, Advocacy & Compliance team is delivering on expectations. Effectively facilitates escalations internally Attend and present at events to represent Meta's product solutions and vertical strategy. Serve as an external product consultant for government and social impact partners Oversee internal account operations and partner with cross-functional teams to drive high-quality service solutions for the government, politics, and advocacy vertical, ensuring consistent, high-quality service delivery against defined standards Capture / identify product and innovation needs based on external partner and industry feedback. Identify industry trends relevant to governments and social impact organizations Synthesize data and insights for internal and external audiences
Qualifications
5+ years of experience partnering and managing technology-focused relationships 5+ years of experience working on digital media platforms, advertising metrics, and industry trends Experience working with advertising agencies or consultants, policy makers, governments, politicians, non-profits, or advocacy organizations Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience introducing new products, processes, and systems to clients Experience developing thought leadership in the GPA space and understanding of the overall GPA vertical and geopolitical climate Demonstrated experience in managing ongoing partner priorities without guidance, using your judgment and problem-solving skills Experience navigating internal resources and building trusted relationships with cross-functional stakeholders Professional fluency in spoken and written English and Japanese, as the role requires direct engagement with partners and stakeholders in Japan and South Korea Willingness to travel as needed Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration), and staying current with emerging AI technologies Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience partnering with compliance, policy, and legal functions