Meta is seeking a Partner Manager who will serve as a critical relationship manager to government, political, and advocacy (GPA) partners utilizing our commercial products. In this role you will establish and strengthen key partner relationships by providing education and support. A successful Partner Manager is passionate about the GPA ecosystem, detail oriented, makes progress on initiatives when goals or processes are not fully defined, focused on the needs and goals of clients or partners, has experience communicating strategic recommendations in writing and verbally to partners and cross-functional stakeholders and a demonstrated ability to collaborate across teams and use Meta products and solutions effectively. This role will support Indonesia, Timor-Leste and Brunei.
Responsibilities
Establish relationships and manage existing relationships across the GPA ecosystem (institutions, government entities, political candidates, agencies, etc.) Develop and execute a training and engagement strategy for the government and social impact ecosystem that is aligned with Meta's global approach, while accounting for partner needs and unique local dynamics Understand key decision makers and influencers, as well as the client’s organizational objectives, establish and maintain actionable relationship maps Demonstrate the value of Meta's products as a key driver for civic engagement and public communication. Inform partners of new processes, policies, and products Collaborate with a diverse group of internal cross-functional teams (e.g., scaled customer service team, sales operations, legal, communications, public policy teams) and ensure that the Government, Politics, Advocacy & Compliance team is delivering on expectations. Effectively facilitates escalations internally Attend/present at events to represent Meta's product solutions and vertical strategy. Serve as an external product consultant for government and social impact partners Oversee internal account operations and partner with cross-functional team to drive high-quality service solutions for the government, politics, and advocacy vertical, ensuring service excellence Capture / identify product and innovation needs based on external partner and industry feedback. Identify relevant industry trends relevant to governments and social impact organizations Synthesize data and insights for internal and external audiences
Qualifications
5+ years experience partnering and managing technology-focused relationships 5+ years experience working on digital media platforms, advertising metrics and industry trends Experience working with advertising agencies or consultants, policy makers, governments, politicians, non-profits or advocacy organizations Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience introducing new products, processes and systems to clients Experience developing thought leadership in the GPA space and understanding of the overall GPA vertical and geo-political climate Demonstrated experience managing ongoing partner priorities without guidance, using your judgement and problem-solving skills Experience navigating internal resources and building trusted relationships with cross-functional stakeholders Professional fluency in spoken and written English and Bahasa Indonesia, required to manage government and advocacy partner relationships in Indonesia and Brunei. Knowledge of Bahasa Melayu and / or Tetum will be an added advantage for supporting partners in Brunei and Timor-Leste Willingness to travel as needed Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy review) Experience partnering with compliance, policy and legal functions Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration), and staying current with emerging AI technologies