About The Role
Uber Poland is looking for a Partner Manager - a hands-on generalist who can own business relationships - to shape and scale our new Retail vertical.
This role calls for a combination of project management, relationship management, operational optimization, data analysis and complex problem-solving.
You should be comfortable in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and be passionate about driving excellent customer experience.
About The Team
Retail vertical is a startup within Uber, a team focussed on growth, but with the support and leverage of Uber’s large global delivery and ridesharing businesses. It is the delivery of everything that isn’t restaurant food - think groceries, essentials, alcohol, pharmaceuticals, beauty, electronics, and more... We are creating something brand new!
Many of the problems we face are new for Uber and require creative solutions that cater to different customers. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward together.
What You’ll Do
Growth: Develop plans in collaboration with your Retail accounts to grow their business through increasing same-location sales (i.e. marketing, SKU range, operating hours expansion), launching new locations (i.e. locations deployment, expansion support), experimenting with new business models (i.e. dark stores) or other ideas you come up with.
Account management: Be the main point of contact at HQ level for your accounts. You will create long-term relationships with the key accounts, ultimately maximizing their financials, marketing efforts, engagement and satisfaction. You'll be a key influence in their delivery business.
Data analysis and operational optimization: Quantify everything you do. Utilize data on decision-making to increase performance and act on identified issues to ensure you meet the objectives. Last but not least, be a master of process building.
Stakeholders and project management: Collaborate closely with operations, marketing and business development to ensure the team is meeting the growth objectives. Be a strategic thought partner in regard to the growth of Retail partners.
Marketing initiatives: Build the category with the help of marketing initiatives in-store and digitally to make sure we educate our users into the Retail vertical.
What You'll Need
Comprehensive experience: 2-4 years of experience in operations, consulting, business development, account management, project management, or enterprise partnerships.
Autonomous & proactive: Able to work with minimal oversight, and to move forward from issues management to push growth initiatives and projects that will add value to our partners and help them fulfill their potential on Uber Eats. You are able to take initiative and easily adapt to the constantly-changing work environment.
Problem-solving: When you see a problem, you work hard and think out of the box. You don’t stop until you fix it.Project management: You develop meticulously detailed KPI improvement plans in collaboration with partners and then execute them successfully, regardless of any surprises or ambiguity along the way.
Relationship building: You build strong connections with both external partners and internal stakeholders, backed by outstanding communication and interpersonal skills. You can persuasively communicate recommendations and effectively champion your partners’ needs.
Data-driven judgement: You leverage solid analytical thinking and commercial judgment to assess partner performance and financial viability, ensuring you make informed decisions that drive mutual success.
Hard skills: Fluency in English and Polish, proficiency in Google Sheets, experience with SQL.
Ready to ride?
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuels progress. This isn’t the kind of place where you follow a playbook — it’s where you help write one. If you’re driven by impact, energized by challenge, and ready to shape how the world moves, this is the place for you. What moves us, moves the world — let’s move it forward, together.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber’s culture. Unless approved for full remote work, employees must spend at least Tuesday, Wednesday, Thursday in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role’s requirements.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.