At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what’s next.
The Product Merchandising organization delivers intuitive merchandising and local expertise to make it easy and enjoyable for our members to find and choose what to watch now, and next.
As a premier distribution service, we provide insights and feedback to our partners (internal and external) about how the Netflix product presents their titles to our membership. Netflix is in constant iteration as we aim to be the best service for members and content creators alike; this requires a focus on communication with our partners on what’s changing, and if/why they should care. As a global team with partners across geographies, languages, and business models, we require a centralized effort to identify, curate, and package the information to ensure our partners have understanding and trust in our distribution experience. The Partnerships role within Title Distribution and Promotion is responsible for this strategy and its execution.
You should be an expert communicator who can translate between technical and creative languages and sensitivities. Success in the role requires quantitative and qualitative skillsets; understanding the “hard” (financial, numerical) and “soft” (perceptual, relationship) impacts of promotional behaviors and what partners are attuned to, globally. You should be practiced at translating complex concepts into relatable terms, and be energized by a rapidly-evolving area and fast-paced environment. Experience with entertainment partners strongly preferred.
This role would be responsible for:
- Identifying the product experience changes (algorithmic, design, or merchandising driven) that will materially impact title/slate experiences and/or expectations
- Driving the quantitative insights that best capture the scale and scope of impact to our partners; this role identifies the questions to answer in order to explain effect on partners, and works with Performance lead where that information is missing
- Creating the central source documentation that outlines these changes and impacts (in partnership with PM and other stakeholders as appropriate) in partner-appropriate terms
- Delivering communication guidance (in partnership with our Comms team) for discussing product changes with external partners. This requires deeply understanding the texture of everyday conversations with external partners as well as the insights on a feature impact.
- Partnering with Regional Lead Merchandisers to understand the more nuanced curiosities and concerns around particular product experiences or features, and help program discussion or educational sessions as needed
- Ensuring your documentation is easily accessible to Product Merchandising globally, scaling that information to ICs who will need to represent that information in their daily work with cross-functional title partners.
- Partnering with Product Marketing to coordinate cascades to global marketing teams as needed
Qualifications [including specific skills, years of experience, etc]:
- 8+ years of experience in Merchandising, Partnerships or Product Marketing roles at a large-scale company (preferably in tech and/or entertainment)
- Highly motivated self-starter with the ability to work independently and drive alignment amid ambiguity
- Superior written (memos and presentations) and verbal communication skills with a proven track record of translating complexity into accessible information
- Understanding of Entertainment business fundamentals and consumer behaviors. Experience in streaming a plus.
- Output-oriented; delivers in a timely manner and focuses on work products rather than concepts or theoreticals
- Strategic, big-picture thinker with a strong partner-focused mindset and empathy
- Ability to build strong relationships with stakeholders of various backgrounds and effectively synthesize inputs and context into concrete recommendations and next steps
- Bachelor's degree required
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $340,000.00 - $490,000.00.
Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.
Netflix is a unique culture and environment. Learn more here.
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.