Join a team shaping the future of digital payments and drive your professional growth. Become a pivotal leader at the forefront of revolutionizing payment operations, where your expertise will help drive efficiency across our financial systems.
As a Payment Lifecycle Manager II within Payments Operations, you will play a pivotal role in enhancing our payment operations framework by streamlining processes, implementing new technologies, and developing operational functions. You will manage payment processing across various products, ensuring smooth fund transfers between financial institutions, cardholders, merchants, corporate and retail clients, while also handling the reconciliation of purchase and sales options, futures, or securities. Leveraging your proficiency in automation, cybersecurity, and anti-fraud awareness, you will ensure the security and efficiency of our payment lifecycle, and your strategic planning skills will guide our direction and resource allocation decisions. Your proficiency in AI/ML will be utilized to solve complex problems and enhance processes, applying your knowledge in market product and process improvement to optimize operations. Additionally, your role will involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and managing invoicing or cash management activities.
Job responsibilities
- Execution of daily business as usual (BAU) tasks/activities which includes processing and verification of Cash wires in the most efficient and highly control framework oriented environment.
- Scrutinize, review, analyze and publish data daily/weekly from multiple reporting tools and continually reassess the operational risk taking into account changing business key deliverables, product implementations, legal and regulatory requirements, operating procedures, restructuring staff and the impact of changing technology.
- Collaborate, conduct and attend internal meetings with Product, Network, technology and Client service teams to add value, enhance client satisfaction and to gain business efficiency.
- Understanding Audit requirements and play a key role in audit reviews, internal Quality Analysis/Quality Control checks partnering with internal controls teams and external auditors.
- Ensure timely review, certification and re-certification of Cash function procedures, Operating Service Agreements and Business Resiliency plans.
- Manage and complete performance appraisals for direct reports and being a guide in career development by setting goals and objectives for Associates/Direct reports along with being a mentor in career progression for Team Leaders and Operations Analysts.
- Creating strategic back up plans in sync with the roles and requirements of the business and execute cross-trainings to ensure “knowledge-transfer” amongst all teams.
Required qualifications, capabilities, and skills
- Knowledge of custody cash operations services and ISO20022 pacs message types in line with current ISO20022 standards, including pacs.008, pacs.009, pain.001, camt.056, camt.057.
- Being flexible to manage tight deadlines, remain organized and balance priorities.
- Stakeholder management and partnership with various teams having excellent interpersonal skills with strong analytical and problem solving techniques, taking initiative to drive change & experienced in working on large scale, multi-stream programs.
- Logical, structured approach to planning, problem solving, decision making and prior experience managing staff; be a self-starter with an ability to learn and transfer knowledge.
- Excellent verbal and written communication skills, proficiency in MS excel and ability to clearly storyboard using MS PowerPoint.
- Bachelor's Degree or equivalent with minimum 6 years of experience.
Preferred qualifications, capabilities, and skills
- MBA (Finance) or any equivalent degree
- Strong financial markets product knowledge and understanding of the transaction lifecycle
- Working knowledge and experience on Xceptor, Tableau and Alteryx.