Payments Fraud Manager 1

Manager role focused on payments fraud within financial services, requiring expertise in fraud risk, operational controls, and payments across multiple channels. The role involves advising on and overseeing fraud and risk management strategies, with a focus on 2nd Line of Defense responsibilities.

What you'd actually do

  1. Advise, design, and oversee fraud and risk management strategies.
  2. Strengthen our team’s capability to advise, design, and oversee fraud and risk management strategies as well as support wider banking operations projects.
  3. Demonstrated experience addressing both external and internal fraud, including deep familiarity with industry-standard fraud processes, prevention, detection, and response controls.
  4. Proven background working in risk management or compliance roles, specifically within both 1st and 2nd line of defense, with a strong grasp of risk frameworks, regulatory requirements, and oversight functions.
  5. A comprehensive understanding of commercial banking products and the operational processes supporting them, including lending, deposits, cash management, and treasury services.

Skills

Required

  • 5+ years’ experience in banking, financial services, or risk advisory—with demonstrated expertise in fraud and payments.
  • Experience in 2nd line of defense roles (risk/risk management, compliance, or oversight functions).
  • In-depth understanding of commercial banking products and core operations.
  • Familiarity with payment systems: digital, cards, checks, and ACH/wire.
  • Excellent communication and stakeholder management skills; proven ability to lead or advise cross-functional teams.
  • Practical knowledge of regulatory and compliance environments (e.g., FFIEC, BSA/AML, PCI DSS, OCC/FDIC standards, etc.) is highly desirable.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice to have

  • Advanced degree or professional certifications such as, CFE, CAMS, CRCM.
  • Exposure to interfacing with external regulators, auditors, and managing or participating in cross-functional initiatives.
  • Experience with fraud and security technologies, such as Feedzai, Feature Space, PRIME, and NICE/Actimize.

What the JD emphasized

  • payments
  • fraud risk
  • operational controls
  • 2nd Line of Defense
  • commercial banking operations
  • payments across multiple channels
  • fraud and security technologies
  • regulatory frameworks
  • FFIEC
  • BSA/AML
  • PCI DSS