Peloton Expert (part-time) - John Lewis Glasgow

Peloton Peloton · Consumer · John Lewis Glasgow · Sales

Peloton is hiring a part-time retail sales associate (Peloton Expert) to act as a consultant for a lifestyle transformation, focusing on selling fitness equipment and connecting customers with hardware and content. The role involves engaging with customers, achieving sales targets through consultations and demonstrations, managing leads via Salesforce, and acting as a brand ambassador. While Peloton uses AI internally, this role is customer-facing sales and does not involve building or directly using AI tools as part of its core function. The company explicitly prohibits the use of AI tools during the hiring process.

What you'd actually do

  1. You engage with the varied traffic we see in our retail stores. From lightly curious introductions to the repeat visitors who haven’t yet committed - you will know how to start a conversation with anyone who so much as looks at us
  2. Achieve and exceed individual sales targets by executing high-touch, face-to-face consultations and product demonstrations
  3. Drive individual sales results by treating every showroom visitor as a VIP
  4. Maximise sales through personalised service, deep product storytelling, and maintaining a premium showroom environment that reflects our brand’s fitness-forward aesthetic
  5. Proactively manage your "book of business" using Salesforce to track lead preferences, follow up on trials, and convert prospects into sales

Skills

Required

  • Significant experience in a face-to-face retail or hospitality environment
  • An entrepreneurial spirit with a track record of meeting and exceeding KPIs and sales goals
  • An enthusiastic, engaging, and polished demeanor
  • A genuine passion for health, wellness, and the Peloton mission
  • You are genuinely energized by meeting new people and thrive on the "buzz" of a busy showroom
  • The commitment to work a flexible schedule that includes mandatory weekend hours, nights, and holidays
  • Proficiency with Apple products and MS Office

Nice to have

  • Experience in fitness, wellness, technology or premium lifestyle brands
  • Experience with Salesforce or similar CRM platforms

What the JD emphasized

  • mandatory weekend hours
  • mandatory weekend hours