About the Role
Chime is looking for a strategic, creative, and technical People Development Partner to design, facilitate, and scale programs that strengthen individual, team, manager, and organizational performance. In this role, you'll blend learning strategy, instructional design, systems thinking, and stakeholder partnership to build development experiences that help Chimers grow and deliver impact in a fast-moving environment.
This role uniquely combines strategic program design with tactical performance enablement. You’ll design programs and build or integrate AI-enabled tools that embed learning in the flow of work (e.g., Slack micro-learning, GPT-driven performance support, self-service resources). You’ll directly support critical performance cycles (annual and mid-year reviews) by creating enablement tools, manager resources, and communications that drive clarity and accountability. You’ll also create, manage, and continually improve our People Development presence on Interchange (our intranet), ensuring content is easy to find, actionable, and continuously refreshed.
This role is ideal for someone who loves balancing craft and strategy, collaborating deeply across the People Team and business, building scalable solutions that truly move the needle, and thriving in the tactical execution of performance cycles. You’ll support capability building for individual contributors (ICs), teams, and managers year‑round, with heightened intensity during performance review periods.
The base salary offered for this role and level of experience will begin at $130,000 and up to $180,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
- Design and implement enterprise-wide development programs that elevate individual, team, and cross-functional effectiveness across the employee lifecycle.
- Lead tactical performance enablement during annual and mid-year review cycles by building manager toolkits, writing enablement communications, creating workflow guides, and ensuring seamless execution of performance processes.
- Support manager capability building by creating simple, scalable tools and resources that help managers lead with clarity, deliver effective feedback, conduct meaningful performance conversations, and drive accountability.
- **Build and operationalize AI-enabled learning solutions -- **including GPT agents, Slack micro-learning flows, performance support tools, and other embedded, in‑the‑flow resources that support real‑time performance and growth. Apply and uphold Chime’s responsible AI practices (privacy, security, bias mitigation) across all AI-enabled solutions.
- Create, manage, and continually improve People Development content on the Chime intranet, ensuring resources are clear, current, and widely adopted, with special focus on performance enablement materials during review cycles.
- Partner with People Partners, People Analytics, and business leaders to diagnose capability gaps and design targeted, data-driven development and performance solutions.
- **Lead high-impact facilitation selectively **when it meaningfully advances learning and enable others to deliver high‑quality learning and performance enablement at scale.
- Measure program success using quantitative and qualitative insights; iterate rapidly to improve adoption, engagement, and impact across development programs and performance processes.
- **Scale learning and enablement **across distributed teams using blended modalities (live, async, digital, AI‑enabled).
To thrive in this role, you have
- Proven experience designing and scaling development programs across diverse audiences (ICs, teams, managers), with demonstrated ability to balance strategic program design with hands-on execution.
- **Direct experience supporting performance management cycles -- **creating enablement materials, manager guides, communication toolkits, and workflow resources for annual reviews and mid‑year check‑ins (or similar processes).
- **Strong technical fluency -- **building or integrating AI/GPT tools, micro‑learning workflows, knowledge systems, and learning automation that embed development in daily work.
- Experience designing solutions that strengthen manager capability or support broader talent systems such as performance management, feedback culture, career development, or onboarding.
- Exceptional communication skills with the ability to simplify complexity, write clear enablement content, and influence stakeholders across all levels.
- A strategic mindset paired with strong executional rigor -- able to zoom out to design systems and zoom in to build, launch, and iterate on them, especially during high-stakes moments like performance cycles.
- Ability to diagnose skill gaps and deliver targeted interventions that drive measurable outcomes in learning, performance, and organizational effectiveness.
- Experience maintaining intranet/knowledge systems to support self-service learning and performance enablement, ensuring resources are well-organized and easy to access.
- Strong facilitation skills used intentionally when the impact justifies it -- comfortable leading sessions for leaders, managers, or cross-functional teams.
- **7+ years in Learning & Development (L&D), **Talent Development, Organizational Effectiveness, or related fields; high‑growth experience preferred.
#LI-EI1 #LI-Hybrid
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
- 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.
- 💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
- 💰 Competitive salary based on experience
- ✨ 401k match plus great medical, dental, vision, life, and disability benefits
- 🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
- 🫂 1% of your time off to support local community organizations of your choice
- 👟 Annual wellness stipend to use towards eligible wellness related expenses
- 👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- 👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
- 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
- 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: benefits@chime.com.
To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.