People Operations Specialist

Palantir Palantir · Enterprise · Palo Alto, CA · People

This role is for a People Operations Specialist at Palantir, focusing on supporting employees throughout their journey with the company. Key responsibilities include managing employee onboarding, handling offer letters, compliance tasks, and partnering with internal teams. The role also involves creating and owning operational people initiatives, streamlining workflows, optimizing programs, leveraging People data, managing programs like vendor management and building SOPs, and establishing trust across the company. The ideal candidate has 2+ years of experience in a similar HR/People team role, strong organizational skills, and the ability to manage high-volume workstreams.

What you'd actually do

  1. Ensure a smooth employee experience from the very beginning of a new Palantirian’s journey. The People Operations team is a critical gateway to helping employees connect with the valuable resources we offer and the team oversees the new hire experience for all hires. This includes, but is not limited to, sending offer letters, onboarding logistics, compliance tasks, and partnering with other internal teams.
  2. Create, implement, and own operational people initiatives such as internal transfer process, triaging inbound requests and partnering on HRIS process improvements.
  3. Identify areas of opportunity to streamline workflows and optimize operational programs, partnering with cross-functional teams to design and implement solutions.
  4. Dive in and leverage People data to answer questions coming from the business.
  5. Manage programs across the People Operations team - this could be anything from vendor management to building SOPs/new workflows to meet emerging business needs.

Skills

Required

  • 2+ years of experience in a similar role in a Human Resources/People team
  • Ability to independently manage competing priorities
  • Clear and concise verbal and written communication
  • Ability to collaborate across a diverse set of stakeholders
  • Ability to manage high-volume workstreams while maintaining attention to detail
  • Track record of driving process improvements
  • Adaptable and confident in navigating a rapidly changing work environment
  • Solving open-ended problems through operational solutions and streamlined processes
  • Adept at acting upon feedback and maneuvering challenging and nuanced situations with tact

Nice to have

  • passion for People Operations
  • employee onboarding
  • data management
  • customer service
  • high-quality service
  • high-volume workstreams
  • prioritize competing demands
  • broader context of people project work
  • outcome-oriented
  • thoughtful, iterative, and empathetic way
  • keen eye for detail
  • critical thinking
  • improving internal processes
  • remove friction
  • seamless employee experiences
  • people-focused work exciting and rewarding
  • energized by the opportunity to work at the intersection of people and operations

What the JD emphasized

  • 2+ years of experience in a similar role in a Human Resources/People team