Personal Injury Pre-litigation Case Manager

EvenUp EvenUp · Vertical AI · Toronto, ON · Case Operations

This role is for a Personal Injury Pre-Litigation Case Manager at EvenUp, a vertical SaaS company that uses technology and AI to assist personal injury lawyers. The role involves managing cases from intake to resolution, including initiating claims, organizing records, and preparing demand packages. The company emphasizes accuracy, urgency, and care in its operations.

What you'd actually do

  1. Open insurance claims and serve as the primary liaison with adjusters and carriers.
  2. Request, track, and organize medical records, bills, and police reports.
  3. Ensure treatment progression and awareness of treatment outcomes.
  4. Identify and proactively resolve lien and subrogation issues.
  5. Collaborate with lead paralegals to prepare complete, accurate case files for demand.

Skills

Required

  • personal injury legal operations
  • case management
  • insurance claims
  • detail-oriented
  • organized
  • self-motivated
  • process execution
  • communication
  • ownership
  • accountability
  • time management

What the JD emphasized

  • 3+ years of experience in personal injury legal operations, case management, or insurance claims
  • highly detail-oriented
  • fast-paced, high-volume environments