Physical Availability (pa) Digital Tool Manager

Caterpillar · Industrial · Tucson, AZ +1

This role is for a Digital Tool Manager at Caterpillar, focusing on Physical Availability (PA) tools for Mining Equipment Management (MEM). The manager will own digital tools, define product strategy and roadmap, gather requirements, coordinate development with IT partners, communicate with stakeholders, and provide digital tool support. While the role involves investigating AI integration opportunities, its core function is product management for existing and developing digital tools within the industrial domain, not direct AI/ML development.

What you'd actually do

  1. Own the digital tools
  2. Product Strategy & Roadmap
  3. Requirement Gathering
  4. Manage Tool Development
  5. Stakeholder Communication

Skills

Required

  • Strong accountability, teamwork, interpersonal, and communication skills.
  • Proven ability to build trust and foster open communication with stakeholders, while consistently setting and managing clear expectations, priorities, and deadlines.
  • Proven project management and change management skills.

Nice to have

  • Previous experience in software development / support
  • Proven experience leading a technical team while simultaneously managing multiple projects.
  • Proficiency in digital product lifecycle management, with a focus on maintaining product health, ensuring customer satisfaction, and driving continuous improvement through data-driven insights and stakeholder collaboration.
  • Demonstrated experience supporting digital products post-launch, including monitoring performance, managing user feedback, and coordinating with development teams to implement enhancements and resolve issues.
  • Familiarity with mining engineering, maintenance planning, and dealer operations.

What the JD emphasized

  • Investigate opportunities for AI integration and enhancement of current processes.