Physical Security Operations Manager

Oracle Oracle · Enterprise · Abilene, TX +1

This role manages physical security operations for Oracle's data centers, focusing on establishing and scaling reliable SOC operations, ensuring signal quality, operational visibility, detection effectiveness, and incident coordination. It involves investigating theft, providing security for sensitive interviews, acting as a liaison with law enforcement, and implementing corporate security policies. Experience with SOC/LAC design, alarm monitoring platforms, PSIM, and automation for alarm handling is required, with ONTIC experience being highly desirable. Familiarity with security playbooks and regulatory requirements is also important.

What you'd actually do

  1. Establish and scale reliable SOC operations across Oracle’s hyperscale data center campuses
  2. Ensure signal quality, operational visibility, detection effectiveness, escalation enforcement, and incident coordination across multiple campuses and partner teams
  3. Conduct theft investigations
  4. Provide security for sensitive exit interviews
  5. Act as liaison between company and law enforcement agency

Skills

Required

  • Bachelor’s degree (or equivalent experience) in Security, Computer Science, Engineering, or related field
  • Minimum of 7 years of experience in security operations, control/monitoring center management, or physical security technology deployment in an enterprise environment
  • Demonstrated expertise with SOC/LAC design and physical security alarm monitoring platforms, such as Lenel, Milestone, Honeywell, Avigilon, Genetec, or equivalent
  • Experience implementing automation or orchestration for alarm handling, event triage, and response processes
  • Proven ability to create and update operational runbooks
  • Physical Security Information Management system (PSIM) experience
  • Familiarity with security operations playbooks, digital runbooks, and regulatory requirements for alarm/event documentation (SOC 2, PCI DSS, ISO 27001, etc.)
  • Strong skills in vendor management, project coordination, and technical troubleshooting
  • Solid understanding of physical security standards
  • Ability to develop, document, and maintain operational procedures and training resources for monitoring centers
  • Excellent communicator, able to brief technical and business stakeholders, train operations teams, and report on risk and system health

Nice to have

  • ONTIC experience is highly desirable

What the JD emphasized

  • without centralized SOC leadership, incidents may be improperly triaged, accountability gaps may persist, escalation paths may fail, and operational visibility may become inconsistent, increasing risk to uptime, compliance, operational readiness, and customer trust