Physical Security Technology Manager

Box Box · Enterprise · Chicago, IL · IT

This role manages the physical security technology stack, focusing on maintenance, expansion, and integrations. While the company emphasizes being AI-first and encourages leveraging AI for decision-making and automation, the core responsibilities of this role are centered around physical security systems (PACS, VMS), asset tracking, and automation of manual processes within that domain, rather than building or directly deploying AI/ML models.

What you'd actually do

  1. Maintain the health of PACS and VMS systems globally by confirming firmware versions, rotating passwords and conducting system and user audits.
  2. Ensure operational availability and expansion of Box Physical Security technology systems.
  3. Track all assets within our environment and forecast refreshes and updates.
  4. Work closely with internal and external groups to maintain uptime.
  5. Find opportunities to take manual processes and automate them.

Skills

Required

  • 5+ years of experience either administering Physical Security Systems or managing enterprise servers.
  • Want to help build integrations that will help systems and users work more effectively
  • Familiar and comfortable with ticketing systems to track projects and work.
  • Understanding that not all work happens between 9 - 5 and at times we will work outside those hours.

Nice to have

  • Able to solve problems with tools available.
  • Team-centric mindset - demonstrated ability working well in a collaborative environment.

What the JD emphasized

  • AI-first company
  • leverage AI to help make faster, smarter decisions
  • A hunger to find opportunities for AI to streamline workflows