Pip/med Pay Claims Associate

Allstate Allstate · Insurance · FL · Remote

This role is for a Claims Associate at National General, a part of Allstate, focusing on investigating and adjusting complex automobile accidents, determining coverage and liability, and negotiating claims. The role involves handling Florida PIP claims and potentially injury claims, requiring a strong understanding of insurance policies and industry practices. It is not an AI-related role.

What you'd actually do

  1. Responsible for investigating and confirming the facts of loss for the most complex automobile accidents.
  2. Determines coverage, liability, damages and otherwise adjusts and negotiates claims within limit of authority.
  3. Mentors and provides direction to junior employees.
  4. Recognizes and identifies body parts of a vehicle or understanding other potential property damage
  5. Identifies customer needs and works to meet those needs using appropriate customer service skills

Skills

Required

  • Analytical Thinking
  • Auto Insurance Claims
  • Negotiation
  • Personal Injury Claims

Nice to have

  • Customer Experience Management
  • familiarity handling Florida PIP Claims