Platform Operations Associate Consultant - Weekend Shift (remote)

CrowdStrike CrowdStrike · Enterprise · TX +1 · Remote

CrowdStrike is seeking a Platform Operations Associate Consultant to provide technical implementation, configuration, and operational support for the CrowdStrike Falcon platform and related applications. This role involves troubleshooting, scripting with APIs, customer project planning, and assisting with integrations and deployments. While the company emphasizes its AI-native platform, the role itself focuses on the operational aspects and deployment of the platform rather than direct AI/ML model development or research.

What you'd actually do

  1. Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications
  2. Assist customer with operationalizing all modules of the Falcon platform
  3. Troubleshoot customer issues across small to large enterprises
  4. Utilize and engineer native and 3rd party software deployment technologies
  5. Develop scripting and application solutions using Falcon APIs

Skills

Required

  • IT deployments
  • software deployment technologies
  • Windows, Mac, and Linux platforms
  • Microsoft Office applications
  • communications and effective ability to build collaborative relationships
  • presentation technical content to various audiences
  • computer and network systems security
  • analytical/problem solving skills
  • manage work and prioritize customer projects
  • self-starter; results driven

Nice to have

  • Endpoint Security: Falcon platform
  • Operating Systems: Windows, Linux, Mac
  • Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec
  • Development: PowerShell, Python, Bash, Batch
  • Technologies: Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation
  • Compliance: CIS Benchmarks, STIGs, PCI, HIPPA
  • Database: SIEM, MSSQL, Splunk, LogScale
  • Identity: Identity, Active Directory, Azure-AD, SSO
  • Cloud: AWS, Azure, and GCP