Pmts Product Application Engineer

AMD AMD · Semiconductors · Shanghai, China · Engineering

This role is for a Product Application Engineer at AMD, focusing on customer technical leadership for the MI455 program, which is related to AI and data centers. The engineer will be responsible for system bring-up, validation enablement, design reviews, issue triage, cross-functional orchestration, customer communication, enablement, manufacturing support, sustaining support, and gathering customer feedback. The role requires strong system-level debugging skills, familiarity with data center server platforms, and the ability to lead technical execution across multiple stakeholders. While the company mentions AI and data centers, the core responsibilities are in platform engineering and customer-facing technical support, not direct AI/ML model development or research.

What you'd actually do

  1. Customer technical leadership: serve as the senior China PAE technical focal for the MI455 program; establish engagement rhythm, technical priorities, and execution plan with clear owners and timelines.
  2. System bring-up & validation enablement: support early hardware/software bring-up, readiness reviews, and validation planning across platform domains (HW, FW, OS/driver, power/thermal, RAS, serviceability) to ensure smooth customer and ODM progress.
  3. Design reviews & integration guidance: review customer/ODM designs and integration approach; identify risks and gaps early and drive closure actions with the right AMD domain teams.
  4. Issue triage and L1 debug leadership: lead problem definition, data collection, reproduction strategy, and initial triage for complex system issues; coordinate escalation to L2/domain experts and track issues to verified resolution.
  5. Cross-functional orchestration: align and drive execution across global engineering, program management, quality, support, and partner teams to meet program milestones and unblock customer deployment.

Skills

Required

  • 10+ years of relevant experience in server / accelerator / data center platform engineering, product application engineering, systems integration, or customer-facing technical roles.
  • Strong system-level debugging and triage skills across HW/FW/OS interactions (e.g., platform bring-up, stability issues, I/O, power/thermal interactions).
  • Hands-on familiarity with modern data center server platforms and rack integration topics (power delivery, liquid cooling concepts, serviceability/FRU practices, manufacturing bring-up).
  • Ability to lead technical execution across multiple stakeholders and time zones; proven experience driving issues to closure with clear communication and disciplined tracking.
  • Fluent in Mandarin and able to work effectively in English in global engineering discussions (written and verbal).

Nice to have

  • Bachelor’s degree or above in Electrical/Computer Engineering, Computer Science, Mechanical Engineering, or related field; equivalent practical experience considered.