Company Description
Wix makes it possible for anyone to succeed online. Since 2006, we’ve grown to around 5,300 employees in 22 countries, launched over 40 products, and serve over 282 million users and their visitors worldwide. At Wix, we push you to innovate, evolve in non-traditional ways, and collaborate. We operate in small teams that work closely together at a high level.
Although we’re already industry leaders in web creation and business, our work is nowhere near done. Our goal is to become the main engine of the Internet so we can create a more open web for all.
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.
Job Description
As a Pre-sales Engineer for the Japan market, you'll play a key role in driving the success of Wix’s enterprise clients and partners by providing tailored technical solutions and consultations. You'll collaborate closely with internal teams to ensure smooth deployment of Wix solutions and address the specific needs of our business partners.
In your day-to-day, you will
- Provide training and present new feature and product demos to both our partners and users
- Provide consultations to identify and solve business challenges
- Collaborate closely with development, product, and engineering teams to define technical requirements, influence platform enhancements, and advocate for partners and regional client needs
- Work hands-on with APIs, web technologies (HTML, CSS, JavaScript) to ensure smooth and efficient deployment of Wix solutions
- Work collaboratively with Product Managers across Wix’s international and dynamic environment to create or enhance features
- Conduct some post-sales product advising work, not only pre-sales activities
Qualifications
- 3+ years of experience in onboarding, training, or consulting in the SaaS space, with a proven track record of driving customer success and long-term product adoption across diverse industries
- Extensive experience collaborating with cross-functional stakeholders, including product, engineering, and executive teams, to identify, address, and solve complex business challenges through data-driven strategies
- Experience supporting companies of various sizes, including large enterprises
- Business experience working with partner companies such as agencies and production companies is a huge plus
- Fluent in Japanese and business-level English, with strong communication skills in technical and business settings
- Advanced proficiency in JavaScript, particularly with the React framework, along with deep hands-on experience in implementing and optimizing Web Analytics
- A solid understanding of security practices, including data privacy and access control – an advantage
- This role follows a hybrid work model. You will be expected to work from the Tokyo office 2–3 days per week (or more, as needed based on business requirements).
Additional Information
Wix Japan is an innovative team focused on expanding Wix’s presence in the Japanese market. Our local team spans Marketing, Sales, HR, Engineering, and Support, and works collaboratively to deliver the best Wix experiences for our customers.